退伍军人事务部质量学者质量改进教练模式促进学习与成功。
VA Quality Scholars Quality Improvement Coach Model to Facilitate Learning and Success.
作者信息
Olds Danielle M, Dolansky Mary A, Gali Kari, Callaway-Lane Carol
机构信息
University of Kansas School of Nursing, Kansas City, Kansas (Dr Olds); QSEN Institute at the Frances Payne Bolton School of Nursing, Case Western Reserve University, and the Louis Stokes Cleveland VA Medical Center of Excellence in Primary Care Education, Cleveland, Ohio (Dr Dolansky); Cleveland Clinic, Cleveland, Ohio, and University of Illinois at Chicago (Dr Gali); and Vanderbilt University School of Nursing, Nashville, Tennessee (Dr Callaway-Lane).
出版信息
Qual Manag Health Care. 2018 Apr/Jun;27(2):87-92. doi: 10.1097/QMH.0000000000000164.
Despite the increase in quality improvement (QI) education both in practice and in health professions' education, gaps exist in the usefulness and success of QI projects. Barriers to successful QI are a result of delays in implementation, teamwork issues, and lack of QI knowledge. These barriers can be addressed using a QI Coach. A QI Coach is an expert in QI principles who has excellent communication and collaboration skills, and is experienced with organizational policies. The purpose of this article is to (a) describe the VA Quality Scholars (VAQS) QI Coach Model that includes the role of a coach and effective coaching strategies and (b) discuss lessons learned from the application of the VAQS QI Coach Model. The QI Coach facilitates success by providing novice QI teams with practical skills, encouragement, and support.
尽管在实践和卫生专业教育中质量改进（QI）教育有所增加，但QI项目的实用性和成功率仍存在差距。QI成功的障碍是实施延迟、团队合作问题以及缺乏QI知识的结果。这些障碍可以通过QI教练来解决。QI教练是QI原则方面的专家，具备出色的沟通和协作技能，并且熟悉组织政策。本文的目的是：（a）描述包括教练角色和有效教练策略的退伍军人事务部质量学者（VAQS）QI教练模式；（b）讨论从VAQS QI教练模式应用中吸取的经验教训。QI教练通过为初涉QI的团队提供实用技能、鼓励和支持来促进成功。
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