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[工作满意度与职业压力——对一家公共部门机构三个组织单位的定量分析]

[Job satisfaction vs. occupational stress - Quantitative analysis of 3 organizational units of a public sector institution].

作者信息

Rogozińska-Pawełczyk Anna

机构信息

Uniwersytet Łódzki / University of Łódź, Łódź, Poland (Wydział Ekonomiczno-Socjologiczny, Katedra Pracy i Polityki Społecznej / Faculty of Economics and Sociology, Department of Labour and Social Policy).

出版信息

Med Pr. 2018 May 22;69(3):301-315. doi: 10.13075/mp.5893.00695. Epub 2018 Mar 30.

Abstract

BACKGROUND

The influence of subjective perception of occupational stress and its individual factors on the overall level of job satisfaction was analyzed. The respondents were also asked to answer the question of the potential differences in terms of variables in managers and non-managers, and in various demographic factors.

MATERIAL AND METHODS

This article presents the results of a study conducted among 5930 people employed in 3 units of the examined public sector institution. The research was conducted using computer-assisted web interview method. The parameters of the polynomial model of ordered categories were estimated.

RESULTS

The results showed a statistically significant effect between the variables and the differences between the groups of subjects. Analyzes showed slight differences between men and women. Employees with a low level of stress and high job satisfaction were noted in the oldest group, aged over 55 years, and in managers. Low levels of stress and job satisfaction were observed in young employees with the shortest period of employment. Among those least satisfied with the work and experiencing high levels of stress there were respondents with 6-15 years of employment in non-managerial positions. While the highest levels of stress and high satisfaction were found in people aged 46-55 years, with more than 20 years of work experience.

CONCLUSIONS

The results of the estimation of the polynomial model parameters of ordered categories indicate that the level of perceived stress is related to the level of job satisfaction. The lower the level of stress and stressors in the workplace, the greater the job satisfaction in the surveyed unit. Med Pr 2018;69(3):301-315.

摘要

背景

分析了职业压力的主观感受及其个体因素对工作满意度总体水平的影响。还要求受访者回答管理人员和非管理人员在变量方面以及不同人口统计学因素方面的潜在差异问题。

材料与方法

本文展示了一项针对某受调查公共部门机构3个单位的5930名员工开展的研究结果。研究采用计算机辅助网络访谈法进行。估计了有序类别多项式模型的参数。

结果

结果显示变量之间以及不同受试者组之间存在统计学上的显著影响。分析表明男性和女性之间存在细微差异。在55岁以上的最年长组和管理人员中,发现压力水平低且工作满意度高的员工。在工作年限最短的年轻员工中,观察到压力水平和工作满意度较低。在对工作最不满意且压力水平高的人群中,有在非管理岗位工作6至15年的受访者。而在工作经验超过20年、年龄在46至55岁的人群中,发现压力水平和满意度最高。

结论

有序类别多项式模型参数估计结果表明,感知到的压力水平与工作满意度水平相关。工作场所的压力和压力源水平越低,被调查单位的工作满意度越高。《医学实践》2018年;69(3):301 - 315。

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