a Centre for Mental Health Research , Research School of Population Health, The Australian National University , Canberra , Australia.
b Research School of Psychology, The Australian National University , Canberra , Australia , and.
J Ment Health. 2018 Jun;27(3):247-256. doi: 10.1080/09638237.2018.1466042. Epub 2018 May 3.
University students experience high levels of mental health problems; however, very few seek professional help. Teaching staff within the university are well placed to assist students to seek support.
To investigate university teaching staff experiences of, and training needs around, assisting students with mental health problems.
A total of 224 teaching staff at the Australian National University completed an anonymous online survey (16.4% response rate from n ∼ 1370). Data on mental health training needs, and experiences of assisting students with mental health problems were described using tabulation. Qualitative data were analysed using thematic analysis.
Most teaching staff (70.1-82.2%) reported at least moderate confidence in their ability to provide emotional support for students. However, many staff (60.0%) felt under-equipped overall to deal with student mental health problems; almost half (49.6%) reported they did not have access to formal training. Specific actions described in assisting students included referrals, offering support, or consulting others for advice.
Given the high rates of students who approach staff about mental health problems, there is a critical need to provide and promote both formal mental health response training and explicit guidelines for staff on when, how, and where to refer students for help.
大学生群体经历着较高水平的心理健康问题，但只有极少数人会寻求专业帮助。大学教职员工是帮助学生寻求支持的合适人选。
调查大学教职员工在协助有心理健康问题的学生方面的经验和培训需求。
澳大利亚国立大学的 224 名教职员工完成了一项匿名在线调查（来自 n ∼ 1370 的 16.4%的回应率）。使用列表描述了心理健康培训需求以及协助学生处理心理健康问题的经验方面的数据。使用主题分析对定性数据进行分析。
大多数教职员工（70.1-82.2%）报告称，他们在为学生提供情感支持方面有一定程度的信心。然而，许多教职员工（60.0%）总体上感到自己缺乏处理学生心理健康问题的能力；近一半（49.6%）表示他们没有接受过正式培训。在协助学生方面，具体的行动包括转介、提供支持或咨询他人寻求建议。
鉴于有很多学生向教职员工寻求心理健康问题方面的帮助，因此迫切需要提供和推广正式的心理健康应对培训，并为教职员工提供明确的指导，说明何时、如何以及向何处转介学生以获得帮助。
