1 Kellogg School of Management, Northwestern University.
2 Department of Psychology and Neuroscience, University of North Carolina, Chapel Hill.
Perspect Psychol Sci. 2018 Jul;13(4):473-491. doi: 10.1177/1745691617746509. Epub 2018 May 14.
How does online technology affect sociability? Emerging evidence-much of it inconclusive-suggests a nuanced relationship between use of online technology (the Internet, social media, and virtual reality) and sociability (emotion recognition, empathy, perspective taking, and emotional intelligence). Although online technology can facilitate purely positive behavior (e.g., charitable giving) or purely negative behavior (e.g., cyberbullying), it appears to affect sociability in three ways, depending on whether it allows a deeper understanding of people's thoughts and feelings: (a) It benefits sociability when it complements already-deep offline engagement with others, (b) it impairs sociability when it supplants deeper offline engagement for superficial online engagement, and (c) it enhances sociability when deep offline engagement is otherwise difficult to attain. We suggest potential implications and moderators of technology's effects on sociability and call for additional causal research.
在线技术如何影响社交性？新出现的证据——其中很多是不确定的——表明在线技术（互联网、社交媒体和虚拟现实）的使用与社交性（情感识别、同理心、换位思考和情商）之间存在着微妙的关系。虽然在线技术可以促进纯粹的积极行为（例如慈善捐赠）或纯粹的消极行为（例如网络欺凌），但它似乎通过三种方式影响社交性，这取决于它是否能让人们更深入地了解他人的想法和感受：（a）当它补充已经深入的线下与他人的互动时，它对社交性有益；（b）当它取代更深入的线下互动而进行肤浅的在线互动时，它会损害社交性；（c）当难以进行深入的线下互动时，它会增强社交性。我们提出了技术对社交性影响的潜在意义和调节因素，并呼吁进行更多的因果研究。
