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通过基于效价和唤醒的双维度情感模型将产品诱发的情感联想与感官感知联系起来:五项消费者研究。

Linking product-elicited emotional associations and sensory perceptions through a circumplex model based on valence and arousal: Five consumer studies.

机构信息

The New Zealand Institute for Plant & Food Research Ltd, 120 Mt Albert Road, Private Bag 92169, Auckland, New Zealand.

Department of Agricultural, Food and Forestry System Management, University of Florence, via Donizetti 6, 50144 Florence, Italy.

出版信息

Food Res Int. 2018 Jul;109:626-640. doi: 10.1016/j.foodres.2018.04.063. Epub 2018 Apr 30.

Abstract

Sensory product characterisation by consumers is increasingly supplemented by measurement of emotional associations. However, studies that link products' sensory perception and emotional associations are still scarce. Five consumer studies were conducted using cashew nuts, peanuts, chocolate, fruit and processed tomatoes as the product categories. Consumers (n = 685) completed check-all-that-apply (CATA) questions to obtain sensory product perceptions and associations with emotion words. The latter were conceptualised and interpreted through a circumplex emotion model spanned by the dimensions of valence (pleasure to displeasure) and arousal (activation to deactivation). Through regression analysis, sensory terms were mapped to the circumplex model to represent statistical linkages with emotion words. Within a were interpretable. The most notable finding was the highly study-specific nature of the linkages, which was mainly attributed to the influence of product category. Methodological choices may also have been partly responsible for the differences. Three studies used a general emotion vocabulary (EsSense Profile®) and an identical number of sensory terms (n = 39). The less complete coverage of the emotional circumplex and the presence of synonymous sensory terms could have diminished the ability to interpret the results. Conversely, two studies used fewer emotion words and sensory terms and these, furthermore, were purposefully selected for the focal sets of samples. The linkages in these latter studies were more interpretable and this could suggest that customised vocabularies of modest length may be desirable when seeking to establish linkages between emotional associations and sensory characteristics of food/beverage stimuli. Purposeful inclusion of emotion words that fully span the circumplex emotion model may also be desirable. Overall, the research represents a new method for establishing linkages between the sensory properties and emotional association to food and beverage products.

摘要

消费者对感官产品的描述越来越多地辅以情感关联的测量。然而,将产品的感官感知与情感关联联系起来的研究仍然很少。本研究使用腰果、花生、巧克力、水果和加工番茄作为产品类别,进行了五项消费者研究。消费者(n=685)完成了可选择全部(CATA)问题,以获得感官产品感知和与情感词的关联。后者通过由效价(愉悦到不愉快)和唤醒(激活到去激活)维度构成的环形情绪模型进行概念化和解释。通过回归分析,感官术语被映射到环形模型,以表示与情感词的统计关联。在可解释的范围内。最显著的发现是关联的高度研究特异性,这主要归因于产品类别的影响。方法选择也可能部分导致了差异。三项研究使用了通用情感词汇表(EsSense Profile®)和相同数量的感官术语(n=39)。情感环形的覆盖范围不完整以及存在同义感官术语可能会降低解释结果的能力。相反,两项研究使用较少的情感词和感官术语,并且这些术语是为焦点样本集有目的地选择的。在后两项研究中,关联更具可解释性,这可能表明在寻求建立情感关联与食品/饮料刺激的感官特征之间的关联时,适度长度的定制词汇可能是可取的。有意纳入完全涵盖情感环形模型的情感词可能也是可取的。总的来说,这项研究代表了一种新的方法,用于建立感官特性和与食品和饮料产品的情感关联之间的联系。

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