Heponiemi Tarja, Hietapakka Laura, Lehtoaro Salla, Aalto Anna-Mari
National Institute for Health and Welfare, P.O. Box 30, 00271, Helsinki, Finland.
BMC Health Serv Res. 2018 Jun 7;18(1):418. doi: 10.1186/s12913-018-3256-x.
Foreign-born physicians fill in the shortage of physicians in many developed countries. Labour market theory and previous studies suggest that foreign-born physicians may be a disadvantaged group with a higher likelihood of discrimination and less prestigious jobs. The present study examines foreign-born physicians' experiences of discrimination (coming from management, colleagues and patients separately) and patient-related stress and integration-related stress, and it examines how gender, age, employment sector, country of birth, years from getting a practicing license in Finland, language problems, cross-cultural training, cross-cultural empathy, team climate and skill discretion were associated with these factors.
The present study was a cross-sectional questionnaire study among 371 foreign-born physicians in Finland, aged between 26 and 65 (65% women). Analyses of covariance and logistic regression analyses were conducted to examine the associations.
A good team climate and high cross-cultural empathy were associated with lower likelihoods of discrimination from all sources, patient-related stress and integration-related stress. Skill discretion was associated with lower levels of integration-related stress and discrimination from management and colleagues. Language problems were associated with higher levels of integration-related stress. The biggest sources of discrimination were patients and their relatives.
The present study showed the importance of a good team climate, cross-cultural empathy and patience, skill discretion and language skills in regard to the proper integration of foreign-born health care employees into the workplace. Good job resources, such as a good team climate and the possibility to use one's skills, may help foreign-born employees, for instance by giving them support when needed and offering flexibility. Health care organizations should invest in continuous language training for foreign-born employees and also offer support when there are language problems. Moreover, it seems that training increasing cross-cultural empathy and patience might be beneficial.
在许多发达国家,外国出生的医生填补了医生短缺的缺口。劳动力市场理论和先前的研究表明,外国出生的医生可能是弱势群体,遭受歧视的可能性更高,从事的工作声望较低。本研究考察了外国出生医生遭受歧视的经历(分别来自管理层、同事和患者)以及与患者相关的压力和与融入相关的压力,并考察了性别、年龄、就业部门、出生国、在芬兰获得执业执照的年限、语言问题、跨文化培训、跨文化同理心、团队氛围和技能自主权与这些因素之间的关联。
本研究是一项针对芬兰371名年龄在26至65岁之间的外国出生医生(65%为女性)的横断面问卷调查研究。进行了协方差分析和逻辑回归分析以检验这些关联。
良好的团队氛围和较高的跨文化同理心与来自所有来源的歧视、与患者相关的压力和与融入相关的压力的较低可能性相关。技能自主权与较低水平的与融入相关的压力以及来自管理层和同事的歧视相关。语言问题与较高水平的与融入相关的压力相关。最大的歧视来源是患者及其亲属。
本研究表明,良好的团队氛围、跨文化同理心和耐心、技能自主权以及语言技能对于外国出生的医疗保健员工顺利融入工作场所至关重要。良好的工作资源,如良好的团队氛围和运用自身技能的可能性,可能会帮助外国出生的员工,例如在需要时给予他们支持并提供灵活性。医疗保健组织应为外国出生的员工投资持续的语言培训,并在出现语言问题时提供支持。此外,增加跨文化同理心和耐心的培训似乎可能有益。