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[安全氛围的作用及其与工作满意度的关系:一项跨三种不同职业背景的探索性研究。]

[The role of safety climate and the relationship with job satisfaction: an exploratory study across three different occupational contexts.].

作者信息

Emanuel Federica, Colombo Lara, Cortese Claudio G, Ghislieri Chiara

机构信息

Bioengineering Department S. Maugeri Foundation, Telese Terme (BN), Italy.

Neurology Department S. Maugeri Foundation, TeleseTerme (BN), Italy.

出版信息

G Ital Med Lav Ergon. 2017 Dec;39(4):263-270.

Abstract

OBJECTIVES

This study examined the role of the "safety climate", or the organization's attention to health and safety of workers, and of job demand and resources in relation with job satisfaction. Wellbeing at work is a topic of growing interest, in line with the legislation and the programs on health and safety of workers and management and the evaluation of psychosocial risks. Several studies show that organizational actions concerning health and safety can be an indicator of the attention to employees' wellbeing, even if studies about the relationship between safety climate and some psychosocial outcomes are scant.

METHODS

The study analysed the relationship between job demand, job resources, safety climate and job satisfaction in three different occupational contexts (public authority, N = 224; social care organization, N = 115; pharmaceutical company, N = 127); workers were divided into groups based on the risk level appeared in the objective assessment of work-related stress, in order to identify differences. The self-report questionnaire gathered information about: job satisfaction, work efforts, supervisors' support, colleagues support, safety climate (α between .72 and .93). Data analysis provided: Cronbach α, analysis of variance, correlations, stepwise multiple regressions.

RESULTS

The results showed that job satisfaction (R2 between .23 and .88) had a negative relationship with efforts and a positive relationship with job resources and safety climate.

CONCLUSIONS

It emerges the importance of safety climate: to support and promote wellbeing at work, organizations could endorse training and information programs on health and safety for all workers and management, not only for professional groups with high-risk level. Future studies could explore the relation between safety climate and other outcomes, such as emotional exhaustion or objective indicators of organizational health (e.g. absenteeism, accidents, etc.).

摘要

目的

本研究考察了“安全氛围”,即组织对员工健康与安全的关注,以及工作需求和资源与工作满意度之间的关系。工作幸福感是一个日益受到关注的话题,这与有关员工健康与安全、管理以及社会心理风险评估的立法和计划相一致。多项研究表明,组织在健康与安全方面的行动可以作为对员工幸福感关注程度的一个指标,但很少有关于安全氛围与某些社会心理结果之间关系的研究。

方法

该研究分析了三种不同职业背景(公共机构,N = 224;社会护理组织,N = 115;制药公司,N = 127)下工作需求、工作资源、安全氛围与工作满意度之间的关系;根据工作相关压力客观评估中出现的风险水平将员工分组,以识别差异。自填式问卷收集了有关以下方面的信息:工作满意度、工作努力程度、上级支持、同事支持、安全氛围(α在0.72至0.93之间)。数据分析包括:Cronbach α系数、方差分析、相关性分析、逐步多元回归分析。

结果

结果表明,工作满意度(R²在0.23至0.88之间)与努力程度呈负相关,与工作资源和安全氛围呈正相关。

结论

安全氛围的重要性由此显现:为了支持和促进工作幸福感,组织可以为所有员工和管理层认可关于健康与安全的培训和信息项目,而不仅仅是针对高风险水平的专业群体。未来的研究可以探索安全氛围与其他结果之间的关系,如情感耗竭或组织健康的客观指标(如旷工、事故等)。

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