Marvin Alicia F, Volino Robinson Rebecca
a Psychology , University of Alaska Anchorage , Anchorage , AK , USA.
J Evid Inf Soc Work. 2018 Sep-Oct;15(5):550-563. doi: 10.1080/23761407.2018.1489324. Epub 2018 Jun 21.
This study assessed the critical aspect of individual staff attitudes and readiness for change within staff at a non-profit human service organization in Anchorage, Alaska, committed to adopting trauma-informed care (TIC). Organizational research has highlighted that staff attitudes and readiness impact the success of change efforts.
An online survey was used to measure staff knowledge about trauma, attitudes toward TIC, and readiness for change.
A significant finding was that attitudes favorable toward TIC were positively associated with higher readiness for change.
Human service organizations have sought to become more responsive to the needs of clients that have experienced trauma by adopting TIC. Prior to change efforts, it is critical that organizations consider staff readiness.
As awareness about the prevalence and impact of trauma is increasing, these significant findings have implications for other agencies adopting TIC.
本研究评估了阿拉斯加安克雷奇一家致力于采用创伤知情护理(TIC)的非营利性人类服务组织中员工个人态度的关键方面以及员工对变革的准备情况。组织研究强调,员工态度和准备情况会影响变革努力的成功。
采用在线调查来衡量员工对创伤的了解、对创伤知情护理的态度以及对变革的准备情况。
一个重要发现是,对创伤知情护理持积极态度与更高的变革准备程度呈正相关。
人类服务组织试图通过采用创伤知情护理来更好地满足经历过创伤的客户的需求。在进行变革努力之前,组织考虑员工的准备情况至关重要。
随着对创伤的普遍性和影响的认识不断提高,这些重要发现对其他采用创伤知情护理的机构具有启示意义。