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如何评估、认可和奖励团队合作。 (注:原文中“Mow”有误,应该是“How”)

Mow to Assess, Recognize, and Reward Teamwork.

作者信息

Hills Laura

出版信息

J Med Pract Manage. 2016 Sep;32(2):113-118.

Abstract

Although meaicai practice managers often know a lot about how to reward individual employee performance, they may not be as well versed in the best strategies for rewarding teamwork. However, the most effective employee recognition and rewards programs focus on both individual and team performance. This article describes strategies that practice managers can use to reward teamwork without lessening their employees' desire to perform well individually. It describes five possible goals for a team rewards program and 10 practical tips for assessing and rewarding teamwork. This article also identifies three common concerns about rewarding teamwork and strategies for overcoming those concerns. It describes three types of team rewards programs and discusses when to use continuous and intermittent rewards. This article also offers medical practice managers a reliable five-question survey to use with their employees to assess teamwork and suggests a strategy to encourage employees to recognize the teamwork they observe in one another. Finally, this article explores the importance of the medical practice manager's attitude about team recognition and rewards and suggests what to do when the manager is conflicted about the team rewards he or she must give.

摘要

尽管医疗实践管理者通常很了解如何奖励员工的个人绩效,但他们可能不太精通奖励团队合作的最佳策略。然而,最有效的员工认可和奖励计划既关注个人绩效,也关注团队绩效。本文介绍了实践管理者可以用来奖励团队合作而又不削弱员工个人表现欲望的策略。它描述了团队奖励计划的五个可能目标以及评估和奖励团队合作的10条实用建议。本文还指出了关于奖励团队合作的三个常见问题以及克服这些问题 的策略。它描述了三种类型的团队奖励计划,并讨论了何时使用持续奖励和间歇性奖励。本文还为医疗实践管理者提供了一份可靠的五问题调查问卷,供他们与员工一起使用以评估团队合作,并提出了一种策略来鼓励员工认可他们在彼此身上观察到的团队合作。最后,本文探讨了医疗实践管理者对团队认可和奖励的态度的重要性,并就管理者在对其必须给予的团队奖励感到矛盾时该怎么做提出了建议。

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