Ten Pearls on Starting an RN Care Management Program in Your Practice.

Care management targets the most medically compiex patients in a practice in an attempt to reduce hospitalizations and improve health outcomes for those patients. Care management and care coordination have been shown to reduce costs to the healthcare system and are increasingly seen in practices following the patient-centered medical home model. This article defines 10 lessons we have learned over the last four years as we integrated RN-driven care management in our practice.