Janhunen Katja, Kankkunen Päivi, Kvist Tarja
Department of Nursing Science, University of Eastern Finland, Kuopio, Finland (Ms Janhunen and Drs Kankkunen and Kvist).
J Nurs Care Qual. 2019 Apr/Jun;34(2):180-184. doi: 10.1097/NCQ.0000000000000346.
Pediatric patients comprise a large user group for emergency services. However, few studies have concerned the views of children and parents on emergency care.
To describe and compare assessments of the quality of pediatric emergency care by children and their parents.
Ninety-eight children and their parents from 4 emergency departments participated in the survey. Data were analyzed using descriptive methods and logistic regression analysis.
Participants considered emergency care of high quality. Although children and parents gave similar assessments, children gave lower scores than parents on children's ability to participate in care and private discussions with emergency staff. The predicting factors for children's and their parents' satisfaction with emergency department care were the parents' vocational degree and fewer visits of the child to the emergency department within the current year.
Pediatric emergency care should focus on innovative ways of improving children's involvement in their care.
儿科患者是急诊服务的一大用户群体。然而，很少有研究关注儿童及其父母对急诊护理的看法。
描述并比较儿童及其父母对儿科急诊护理质量的评估。
来自4个急诊科的98名儿童及其父母参与了此次调查。使用描述性方法和逻辑回归分析对数据进行分析。
参与者认为急诊护理质量很高。尽管儿童和父母给出了相似的评估，但在儿童参与护理的能力以及与急诊工作人员的私下讨论方面，儿童给出的分数低于父母。儿童及其父母对急诊科护理满意度的预测因素是父母的职业学位以及本年度儿童较少前往急诊科就诊。
儿科急诊护理应专注于创新方法，以提高儿童在其护理中的参与度。
