Memorial School of Nursing at Memorial University of Newfoundland, St. John's, Newfoundland and Labrador, Canada.
Al-Shifa Eye Trust Hospital, Islamabad, Pakistan.
J Adv Nurs. 2018 Nov;74(11):2640-2653. doi: 10.1111/jan.13785. Epub 2018 Aug 22.
To understand, comprehensively, patients' experiences of and satisfaction with care provided by male nurses in medical surgical units.
Patients' positive experiences of and satisfaction with care are plausible indicators of nurses' caring attitude. Female nurses are considered more caring than male nurses and knowledge about patient experiences and satisfaction with care by male nurses is minimal.
A convergent mixed methods.
Patients (N = 262) completed an Urdu language-translated version of the Newcastle Satisfaction with Nursing Scale and 15 participated in semi-structured interviews from August - December 2017. Descriptive statistics were used for quantitative analysis and thematic analysis for qualitative analysis. Both quantitative and qualitative data were merged and integrated for mixed-method analysis.
High experience and moderate satisfaction scores were reported. Six themes emerged from care experiences: providing support and comfort, respecting privacy, providing information to patients and families, inability to manage workload and rushing too much, responding late and disturbing sleep. Three themes from satisfaction with nursing care: spending time with patients, capability of providing care and respecting autonomy. It was found that patients' actual experiences and satisfaction with the male nurses' care were considerably better than culturally accepted beliefs and perceptions about the role of men and women in the society.
Male nurses were caring, but patients' views of nurses' caring attitude were influenced by socio-culture perceptions of the men. Male nurses supported and comforted patients and respected their privacy but did not respond to them on time and were perceived to be authoritarian.
全面了解外科病房中男性护士提供的护理服务的患者体验和满意度。
患者对护理的积极体验和满意度是护士关怀态度的合理指标。相较于男性护士，女性护士被认为更有爱心，而关于男性护士提供的护理服务的患者体验和满意度的知识则很少。
收敛混合方法。
患者（N=262）填写了乌尔都语翻译版的纽卡斯尔护理满意度量表，其中 15 名患者参加了 2017 年 8 月至 12 月的半结构式访谈。采用描述性统计对定量数据进行分析，采用主题分析对定性数据进行分析。将定量和定性数据合并并整合进行混合方法分析。
报告了较高的体验和中等的满意度评分。从护理体验中出现了六个主题：提供支持和安慰、尊重隐私、向患者和家属提供信息、无法管理工作量和过于匆忙、反应迟缓且干扰睡眠、花时间与患者相处、提供护理的能力和尊重自主权。发现患者对男性护士护理的实际体验和满意度明显好于社会对男女角色的文化接受观念和看法。
男性护士很有爱心，但患者对护士关怀态度的看法受到社会文化对男女角色看法的影响。男性护士支持和安慰患者并尊重他们的隐私，但未能及时回应他们，被认为是专横的。
