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[一个针对健康促进领域市政参与者的在线社区:需求与使用行为分析]

[An online community for municipal actors in health promotion : Analysis of needs and usage behavior].

作者信息

Salaschek Martin, Nöcker Guido

机构信息

Bundeszentrale für gesundheitliche Aufklärung (BZgA), Maarweg 149-161, 50825, Köln, Deutschland.

出版信息

Bundesgesundheitsblatt Gesundheitsforschung Gesundheitsschutz. 2018 Oct;61(10):1270-1278. doi: 10.1007/s00103-018-2802-3.

DOI:10.1007/s00103-018-2802-3
PMID:30151555
Abstract

BACKGROUND

In the last 10 years, the systematic crosslinking and networking of offerings in community-based health promotion in different fields, and the personnel behind them, has seen growing significance in Germany. While several fields use online communities as a means of building and managing networks (e. g., for working in distributed teams), such systems aren't yet common in the public health sector.

OBJECTIVES

We study an online community that aims to aid the networking of health promotion personnel, e. g., in the domains of early childhood intervention (Frühe Hilfen), health equity, and the prevention of addiction. Our goal is to identify the potential of online networking in the field.

METHODS

In a qualitative interview study of experts in the field, we collected feasible ways to aid in critical work incidents. In quantitative surveys, users of the online community at hand rated usability and other motivational factors. Log file data assessed actual usage of different platform features.

RESULTS

The results indicate that the target group's primary demands are tools for the retrieval of high-quality information and for managing existing networks. High usability of the platform and beneficial organizational structures are requirements for broad usage. Under the current circumstances, users' readiness to share their own documents and information is low.

CONCLUSIONS

We make recommendations on how to implement our findings and describe requirements for successful tapping of the described potentials.

摘要

背景

在过去十年中,德国不同领域基于社区的健康促进服务及其背后的人员的系统性交叉联系和网络化变得越来越重要。虽然几个领域将在线社区用作建立和管理网络的手段(例如,用于分布式团队工作),但此类系统在公共卫生部门尚不常见。

目的

我们研究一个旨在帮助健康促进人员建立网络的在线社区,例如在幼儿干预(早期帮助)、健康公平和成瘾预防等领域。我们的目标是确定该领域在线网络的潜力。

方法

在对该领域专家进行的定性访谈研究中,我们收集了有助于处理关键工作事件的可行方法。在定量调查中,手头在线社区的用户对可用性和其他激励因素进行了评分。日志文件数据评估了不同平台功能的实际使用情况。

结果

结果表明,目标群体的主要需求是用于检索高质量信息和管理现有网络的工具。平台的高可用性和有益的组织结构是广泛使用的要求条件。在当前情况下,用户分享自己文件和信息的意愿较低。

结论

我们就如何实施我们的研究结果提出建议,并描述成功挖掘所述潜力的要求条件。

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