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伊朗的医疗改革:对护士道德困境、患者权利、满意度和离职意愿的影响。

Health care reform in Iran: Implications for nurses' moral distress, patient rights, satisfaction and turnover intention.

机构信息

Student Research Committee, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran.

Nursing Department, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran.

出版信息

J Nurs Manag. 2019 Mar;27(2):396-403. doi: 10.1111/jonm.12699. Epub 2018 Sep 10.

Abstract

AIM

The aim of the present study was to assess the implications of Iran's recent health care reforms on nurses' experience of moral distress, their perceptions of the respect for patient rights and the relationship of these variables to job and income dissatisfaction and turnover intention.

BACKGROUND

Health systems around the world are reforming themselves to adapt to meeting the future needs of increasing patient care to an ever-growing population.

METHODS

This was a cross-sectional correlational study. The participants were 276 nurses at six large private and public hospitals in Tehran, Iran.

FINDINGS

Negative correlations were reported between turnover intention and respecting patient rights (r = -0.560, p < 0.001), satisfaction with job (r = -0.710, p < 0.001) and satisfaction with income (r = -0.226, p < 0.001). The correlation between moral distress intensity (r = 0.626, p < 0.001) and frequency (r = 0.701, p < 0.001) was positive with turnover intention.

CONCLUSIONS

Moral distress was significantly correlated to poor respect for patient rights, poor job satisfaction and income satisfaction and was a major predictor of turnover intention.

IMPLICATIONS FOR NURSING MANAGEMENT

Health system reform must take into account the concomitant increasing workload and its negative impact in order to ensure that reform does not lead to unintentional detrimental outcomes of increased moral distress, decreased satisfaction and increased turnover rates among nursing personnel.

摘要

目的

本研究旨在评估伊朗最近的医疗保健改革对护士道德困境体验、对尊重患者权利的看法以及这些变量与工作和收入不满以及离职意愿的关系的影响。

背景

世界各地的卫生系统都在进行改革,以适应不断增长的人口对未来患者护理需求的增长。

方法

这是一项横断面相关性研究。参与者是伊朗德黑兰六家大型私立和公立医院的 276 名护士。

结果

报告称,离职意愿与尊重患者权利(r=-0.560,p<0.001)、对工作的满意度(r=-0.710,p<0.001)和对收入的满意度(r=-0.226,p<0.001)呈负相关。道德困境强度(r=0.626,p<0.001)和频率(r=0.701,p<0.001)与离职意愿呈正相关。

结论

道德困境与对患者权利的尊重不足、工作满意度和收入满意度低显著相关,是离职意愿的主要预测因素。

对护理管理的启示

卫生系统改革必须考虑到随之而来的工作量增加及其负面影响,以确保改革不会导致护理人员道德困境加剧、满意度降低和离职率增加等意外不利后果。

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