Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN.
Department of Health Sciences Research, Mayo Clinic, Rochester, MN.
Ann Surg. 2020 Apr;271(4):686-692. doi: 10.1097/SLA.0000000000003058.
With advancements in surgical equipment and procedures, human-system interactions in operating rooms affect surgeon workload and performance. Workload was measured across surgical specialties using surveys to identify potential predictors of high workload for future performance improvement.
Surgical instrumentation and technique advancements have implications for surgeon workload and human-systems interactions. To understand and improve the interaction of components in the work system, NASA-Task Load Index can measure workload across various fields. Baseline workload measurements provide a broad overview of the field and identify areas most in need of improvement.
Surgeons were administered a modified NASA-Task Load Index survey (0 = low, 20 = high) following each procedure. Patient and procedural factors were retrieved retrospectively.
Thirty-four surgeons (41% female) completed 662 surgery surveys (M = 14.85, SD = 7.94), of which 506 (76%) have associated patient and procedural data. Mental demand (M = 7.7, SD = 5.56), physical demand (M = 7.0, SD = 5.66), and effort (M = 7.8, SD = 5.77) were the highest rated workload subscales. Surgeons reported difficulty levels higher than expected for 22% of procedures, during which workload was significantly higher (P < 0.05) and procedural durations were significantly longer (P > 0.001). Surgeons reported poorer perceived performance during cases with unexpectedly high difficulty (P < 0.001).
When procedural difficulty is greater than expected, there are negative implications for mental and physical demand that result in poorer perceived performance. Investigations are underway to identify patient and surgical variables associated with unexpected difficulty and high workload. Future efforts will focus on re-engineering the surgical planning process and procedural environment to optimize workload and performance for improved surgical care.
随着手术设备和程序的进步,手术室中的人机交互会影响外科医生的工作量和绩效。本研究通过调查衡量了不同外科专业的工作量,以确定未来提高绩效的高工作量的潜在预测因素。
外科仪器和技术的进步对外科医生的工作量和人机交互都有影响。为了理解和改进工作系统中各个组件的交互,美国国家航空航天局(NASA)任务负荷指数可以衡量各个领域的工作量。基线工作量测量提供了该领域的广泛概述,并确定了最需要改进的领域。
每位外科医生在完成每次手术后都会接受一份经过修改的 NASA 任务负荷指数调查(0=低,20=高)。回顾性检索患者和手术相关因素。
34 名外科医生(41%为女性)完成了 662 项手术调查(M=14.85,SD=7.94),其中 506 项(76%)有相关的患者和手术数据。思维需求(M=7.7,SD=5.56)、体力需求(M=7.0,SD=5.66)和努力程度(M=7.8,SD=5.77)是评分最高的工作量子量表。有 22%的手术被外科医生报告为难度水平高于预期,在此期间,工作量明显更高(P<0.05),手术时间明显更长(P>0.001)。外科医生报告在难度明显高于预期的情况下手术表现更差(P<0.001)。
当手术难度高于预期时,思维和体力需求会产生负面影响,导致手术表现更差。目前正在调查与意外难度和高工作量相关的患者和手术变量。未来的工作重点将放在重新设计手术计划流程和手术环境上,以优化工作量和绩效,从而改善手术护理。