Ma Qingguo, Zhang Linanzi, Wang Manlin
School of Management, Zhejiang University, Hangzhou, China.
Institute of Neuromanagement Science, Zhejiang University of Technology, Hangzhou, China.
Front Neurosci. 2018 Oct 5;12:691. doi: 10.3389/fnins.2018.00691. eCollection 2018.
Price played an important role in most purchases. Buying behavior was strongly determined by consumers' price expectations. Emotion as a research hotspot was demonstrated to be ubiquitous in marketing and influenced purchase processing as well. This study addressed interests upon whether emotion arousal would influence consumers' price perceptions and their willingness to purchase. Compared to such emotion researches which normally adopted emotional pictures as priming stimuli, we creatively employed a two-player "Finger Play" (FP) game without monetary gains or losses to arouse subjects' emotion in the experiment. A 2 (FP Game Results: Continuous Win vs. Continuous Lose) by 2 (Price Conditions: High Price vs. Low Price) Event-Related Potentials (ERPs) experiment was designed to investigate whether game results would arouse different emotions and influence subjects' perception of product price. Both behavioral and ERP results indicated that subjects' price perception was deeply impacted by emotions induced from continuous win/lose experiences.
价格在大多数购买行为中起着重要作用。购买行为很大程度上由消费者的价格预期决定。情绪作为一个研究热点,在市场营销中无处不在,也会影响购买过程。本研究探讨了情绪唤起是否会影响消费者的价格感知及其购买意愿。与通常采用情感图片作为启动刺激的此类情绪研究相比,我们在实验中创造性地采用了一种无金钱得失的两人“手指游戏”(FP)来唤起受试者的情绪。设计了一个2(FP游戏结果:连续赢 vs. 连续输)×2(价格条件:高价 vs. 低价)的事件相关电位(ERP)实验,以研究游戏结果是否会唤起不同的情绪并影响受试者对产品价格的感知。行为和ERP结果均表明,受试者的价格感知受到连续赢/输体验所引发情绪的深刻影响。