家庭健康护士的职业倦怠、工作质量与工作意愿
Professional exhaustion, quality and intentions among family health nurses.
作者信息
Lorenz Vera Regina, Sabino Marcos Oliveira, Corrêa Filho Heleno Rodrigues
机构信息
Universidade Federal de São Carlos, Center of Biological and Health Sciences, Medical Department. São Carlos, São Paulo, Brazil.
Pontifícia Universidade Católica de Campinas, Center of Life Sciences, Medical School. Campinas, São Paulo, Brazil.
出版信息
Rev Bras Enferm. 2018;71(suppl 5):2295-2301. doi: 10.1590/0034-7167-2016-0510.
OBJECTIVE
to analyze how family health nurses assess quality of care; check if they have any intention of leaving their current job and nursing; estimate prevalence of professional exhaustion; and correlate these variables.
METHOD
cross-sectional and correlational study with 198 nurses. The Maslach Burnout Inventory was applied, as it has questions for characterizing nurses, assessing perception on quality of care and of material and human resources, and verifying intention of leaving current work and nursing.
RESULTS
most nurses assess quality of care as good, 28.0% present emotional exhaustion, there is intention of leaving current work and nursing.
CONCLUSIONS
family health nurses experience professional exhaustion, which in turn presents correlation with decreased quality of care and increased intentions of leaving current work and nursing.
目的
分析家庭健康护士如何评估护理质量；检查他们是否有离职及离开护理行业的意向；估计职业倦怠的发生率；并关联这些变量。
方法
对198名护士进行横断面相关性研究。应用了马氏职业倦怠量表，因为它有用于描述护士特征、评估对护理质量以及物质和人力资源的看法，以及核实离职及离开护理行业意向的问题。
结果
大多数护士认为护理质量良好，28.0%存在情感耗竭，有离职及离开护理行业的意向。
结论
家庭健康护士经历职业倦怠，而职业倦怠又与护理质量下降以及离职及离开护理行业的意向增加相关。
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