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工作要求和资源对疲劳和离职意愿的驱动作用:一项针对老年科护士的前瞻性分析。

Job demands and resources as drivers of exhaustion and leaving intentions: a prospective analysis with geriatric nurses.

机构信息

Faculty of Psychology, TU Dresden, Zellescher Weg 17, D-01069, Dresden, Germany.

Federal Institute for Occupational Safety and Health, Fabricestraße 8, D-01099, Dresden, Germany.

出版信息

BMC Geriatr. 2023 Mar 23;23(1):167. doi: 10.1186/s12877-023-03829-x.

Abstract

BACKGROUND

Nurses show a high prevalence of exhaustion and increased leaving intentions. With this study, we integrate established research about turnover intention with recent burnout literature and present a theoretical model that combines both. The aim of this study was to examine job demands (time pressure, social conflicts) and resources (job control, supervisor support, task identity, person-organisation fit) as drivers and health and age as moderators for the relationships between exhaustion and nurses' organisational and professional leaving intentions.

METHODS

We analysed data from a standardised paper-pencil questionnaire survey with a prospective, two-wave (12 months apart) study design. In total, 584 nurses participated at Time 1 (t1). The final sample at Time 2 (t2) was n = 222 nurses (38%; age: M = 41.1 years, SD = 11.0; 88% females).

RESULTS

We identified time pressure as job demand and job control, task identity, and person-organisation fit as resources that drive the relationships of exhaustion (mean between both times of measures) and organisational and professional leaving intentions. The relationships to organisational leaving intentions decreased with nurses' age and the relationships to professional leaving intentions increased for nurses who had poorer self-rated health. We found indirect effects of exhaustion for relationships between job demands and nurses' leaving intentions. Relationships to exhaustion remained significant after adjusting for depressive mood.

CONCLUSION

Insights from this study can be used both by employers and employees. Redesigning work might be a promising approach to improve nurses' well-being and retention in this profession. Geriatric care facilities should include the concept of person-organisation fit into their personnel selection process.

摘要

背景

护士表现出较高的疲惫和离职意愿。本研究结合了关于离职意愿的既定研究和最近的倦怠文献,提出了一个综合两者的理论模型。本研究的目的是检验工作需求(时间压力、社会冲突)和资源(工作控制、主管支持、任务认同、人与组织匹配)作为疲惫与护士组织和职业离职意愿之间关系的驱动因素,以及健康和年龄作为这些关系的调节因素。

方法

我们分析了一项基于标准纸笔问卷的前瞻性、两波(相隔 12 个月)研究设计的数据。共有 584 名护士在第一次(t1)参与。第二次(t2)的最终样本为 n=222 名护士(38%;年龄:M=41.1 岁,SD=11.0;88%为女性)。

结果

我们确定时间压力为工作需求,工作控制、任务认同和人与组织匹配为资源,这些资源推动了疲惫(两次测量之间的平均值)与组织和职业离职意愿之间的关系。与组织离职意愿的关系随着护士年龄的增长而减弱,与职业离职意愿的关系随着自我报告健康状况较差的护士而增强。我们发现了疲惫对工作需求与护士离职意愿之间关系的间接影响。在调整了抑郁情绪后,这些关系仍然具有统计学意义。

结论

本研究的结果既可以为雇主,也可以为员工提供参考。重新设计工作可能是改善护士在这一职业中的幸福感和保留率的一种有前途的方法。老年护理机构应该将人与组织匹配的概念纳入其人员选拔过程。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/8461/10037764/a5354bd2146a/12877_2023_3829_Fig1_HTML.jpg

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