情绪智力与传递坏消息：尚无定论。
Emotional Intelligence and Delivering Bad News: The Jury is Still Out.
机构信息
Baylor College of Medicine, Houston, Texas.
School of Health Professions, Department of Surgery, Baylor College of Medicine, Houston, Texas.
出版信息
J Surg Educ. 2019 May-Jun;76(3):779-784. doi: 10.1016/j.jsurg.2018.09.017. Epub 2018 Nov 3.
BACKGROUND
Emotional intelligence (EQ) has been proposed to be a critical competency necessary for complex and interpersonal interactions for healthcare providers.
OBJECTIVE
The goal of this study was to examine how EQ impacts surgical residents' ability to deliver bad news.
METHOD
Residents participated in a patient death simulation, and instructed to disclose the news to the patient's sister. The encounter was recorded and graded according to a 10-point delivering bad news checklist (1%-100%). Residents also completed an EQ assessment (100 = average).
RESULTS
Nineteen PGY-1 general surgery residents participated. Overall average performance on delivering bad news was 62% ± 22% and resident scores ranged from 20% to 90%. There was no correlation between EQ and delivering bad news.
CONCLUSIONS
This study failed to find evidence to support the notion that EQ is associated with trainee ability to deliver bad news, suggesting that more evidence is needed to support EQ's role in curricular and assessment endeavors.
背景
情绪智力（EQ）被认为是医疗保健提供者进行复杂和人际互动所需的关键能力。
目的
本研究旨在探讨 EQ 如何影响外科住院医师传递坏消息的能力。
方法
住院医师参与了患者死亡模拟，并被指示向患者的姐姐透露消息。根据传递坏消息检查表（1%-100%）对遇到的情况进行记录和评分（10 分制）。住院医师还完成了情商评估（100=平均）。
结果
19 名 PGY-1 普通外科住院医师参与了研究。传递坏消息的整体平均表现得分为 62%±22%，住院医师的得分范围为 20%至 90%。EQ 与传递坏消息之间没有相关性。
结论
本研究未能找到证据支持 EQ 与学员传递坏消息的能力相关的观点，这表明需要更多的证据来支持 EQ 在课程和评估中的作用。
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