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通过协作领导力实现优质医疗服务与成本的平衡。

Balancing Quality Healthcare Services and Costs Through Collaborative Leadership.

机构信息

associate professor and director, Department of Health Science and Human Ecology, California State University San Bernardino, California.

出版信息

J Healthc Manag. 2018 Nov-Dec;63(6):e148-e157. doi: 10.1097/JHM-D-18-00020.


DOI:10.1097/JHM-D-18-00020
PMID:30418376
Abstract

This review assesses the effectiveness of collaborative leadership strategies in balancing quality healthcare services and costs. Quantitative analysis of 39 studies answered research questions to identify collaborative leadership strategies employed by healthcare managers to address the cost of care, determine the most effective strategies for managing this cost, and evaluate how collaborative leadership's cost-reduction strategies affect quality of care. The intrahospital collaboration strategy was noted to be the most frequently used strategy (53.8%). The other strategies included patient-based collaboration (41.0%) and interorganizational collaboration (17.9%). The patient-based collaborative strategy offered significantly higher cost-reduction effectiveness (31.9% ± 6.005). The cost effectiveness of the intrahospital collaboration (25.3% ± 2.014) and interorganizational collaboration strategy (20.2% ± 4.229) were also significant. The adoption of the patient-based collaboration strategy was associated with enhanced quality of healthcare (62.5%), while the interorganizational collaboration strategy had a greater proportion of noneffect on quality of services (71.4%). Therefore, healthcare leaders should facilitate the adoption of patient-based and interorganizational collaboration strategies to manage healthcare costs.

摘要

这篇综述评估了协作领导策略在平衡高质量医疗服务和成本方面的有效性。对 39 项研究进行定量分析,回答研究问题,以确定医疗保健经理采用的协作领导策略,解决护理成本问题,确定管理这种成本的最有效策略,并评估协作领导的降低成本策略如何影响护理质量。医院内协作策略是最常使用的策略(53.8%)。其他策略包括基于患者的协作(41.0%)和组织间协作(17.9%)。基于患者的协作策略具有更高的成本降低效果(31.9%±6.005)。医院内协作(25.3%±2.014)和组织间协作策略(20.2%±4.229)的成本效益也很显著。采用基于患者的协作策略与提高医疗保健质量(62.5%)相关,而组织间协作策略对服务质量的无影响比例更大(71.4%)。因此,医疗保健领导者应促进采用基于患者和组织间的协作策略来管理医疗保健成本。

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