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将关系协调与沙特阿拉伯护士的工作满意度、情感承诺和离职意向联系起来。

Linking relational coordination to nurses' job satisfaction, affective commitment and turnover intention in Saudi Arabia.

机构信息

Department of Nursing Administration and Education, College of Nursing, King Saud University, Riyadh, Saudi Arabia.

Dublin City University Business School, Dublin City University, Dublin, Ireland.

出版信息

J Nurs Manag. 2019 May;27(4):715-721. doi: 10.1111/jonm.12735. Epub 2019 Apr 10.

DOI:10.1111/jonm.12735
PMID:30449053
Abstract

AIM

To examine the association between relational coordination, job satisfaction, affective commitment and turnover intention.

BACKGROUND

While there is a substantial body of literature that examines how relational coordination influences outcomes among nurses in western societies, there is no known study that examines the impact of relational coordination on outcomes in a non-western health care system. As many of the factors associated with nursing turnover in Saudi Arabia are uniquely complex and challenging, a focus on relational coordination in this context is particularly worthy of investigation.

METHOD

The study utilized a cross-sectional online survey. A total of 180 nurses participated in the study.

RESULTS

The results indicated that the relationship between relational coordination and turnover intention is mediated by job satisfaction. The results further show that the relationship between relational coordination and turnover intention is mediated by affective commitment.

CONCLUSION

High levels of relational coordination can give rise to various outcomes of relevance to nurses, allied health professionals and patients.

IMPLICATIONS FOR NURSING MANAGEMENT

Reconfigured job designs to build and cultivate links between nurses and other clinical disciplines will be necessary to enhance job satisfaction and commitment levels and to reduce turnover intention.

摘要

目的

探讨关系协调、工作满意度、情感承诺与离职意愿之间的关系。

背景

尽管有大量文献研究了关系协调如何影响西方社会护士的结果,但目前还没有研究考察关系协调对非西方医疗保健系统中结果的影响。由于与沙特阿拉伯护士离职相关的许多因素独特而复杂,因此在这种背景下关注关系协调特别值得研究。

方法

本研究采用横断面在线调查。共有 180 名护士参与了这项研究。

结果

结果表明,关系协调与离职意愿之间的关系受到工作满意度的调节。结果还表明,关系协调与离职意愿之间的关系受到情感承诺的调节。

结论

高水平的关系协调可以产生与护士、辅助卫生专业人员和患者相关的各种结果。

对护理管理的意义

重新设计工作以建立和培养护士与其他临床学科之间的联系将是必要的,以提高工作满意度和承诺水平,并降低离职意愿。

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