a Department of Industrial Management , National Taiwan University of Science and Technology , Taipei , Taiwan.
b Department of Logistics Management , National Defense University , Taipei , Taiwan.
Ergonomics. 2019 Mar;62(3):391-405. doi: 10.1080/00140139.2018.1545054. Epub 2019 Jan 20.
Both learning curve models and subjective mental workload are useful tools for determining the length of training for new workers and predicting future task performance. An experiment was designed to collect the task completion times and subjective mental workload of five driving tasks including (a) reverse into garage, (b) 3-point turn, (c) parallel parking, (d) S-curve and (e) up-down-hill. The results indicated that task completion times of truck driving can be predicted with a learning curve. Practice significantly reduced the mental workload rating. However, the novice trainees tended to have a more significant reduction because, compared to experienced trainees, they tended to give greater or lower workload scores than the experienced trainees before and after practice, respectively. The current study may not be complete enough to provide guidelines for a training programme, but it is adequate to suggest that learning rate and workload measure can serve as indexes for factoring in the individual differences. Practitioner summary: Learning curves can be used to determine the length of training for new workers and performance standards for a particular task. Learning rate and mental workload were found to be important measures for comparing individual differences in order to better design a training programme. However, mental workload must be evaluated by experienced participants.
学习曲线模型和主观心理工作量都是确定新员工培训时长和预测未来任务表现的有用工具。设计了一项实验来收集包括(a)倒车入库、(b)三点掉头、(c)平行泊车、(d)S 形弯道和(e)上下坡五个驾驶任务的任务完成时间和主观心理工作量。结果表明,卡车驾驶的任务完成时间可以通过学习曲线进行预测。练习显著降低了心理工作量评分。然而,新手学员的心理工作量评分的降幅通常更大,因为与经验丰富的学员相比,他们在练习前后给出的心理工作量评分要么高于,要么低于经验丰富的学员。目前的研究可能还不够完善,无法为培训计划提供指导,但足以表明学习率和工作量测量可以作为考虑个体差异的指标。从业者总结:学习曲线可用于确定新员工的培训时长和特定任务的绩效标准。学习率和心理工作量是比较个体差异的重要衡量指标,有助于更好地设计培训计划。然而,心理工作量必须由经验丰富的参与者进行评估。