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意料之外的问题可能会导致调查访谈中出现意料之外的结果。

Unanticipated questions can yield unanticipated outcomes in investigative interviews.

机构信息

Department of Psychology, University of Sussex, Brighton, East Sussex, United Kingdom.

出版信息

PLoS One. 2018 Dec 7;13(12):e0208751. doi: 10.1371/journal.pone.0208751. eCollection 2018.

Abstract

Asking unanticipated questions in investigative interviews can elicit differences in the verbal behaviour of truth-tellers and liars: When faced with unanticipated questions, liars give less detailed and consistent responses than truth-tellers. Do such differences in verbal behaviour lead to an improvement in the accuracy of interviewers' veracity judgements? Two empirical studies evaluated the efficacy of the unanticipated questions technique. Experiment 1 compared two types of unanticipated questions (questions regarding the planning of a task and questions regarding the specific spatial and temporal details associated with the task), assessing the veracity judgements of interviewers and verbal content of interviewees' responses. Experiment 2 assessed veracity judgements of independent observers. Overall, the results provide little support for the technique. For interviewers, unanticipated questions failed to improve veracity judgement accuracy above chance. Reality monitoring analysis revealed qualitatively distinct information in the responses to the two unanticipated question types, though little distinction between the responses of truth-tellers and liars. Accuracy for observers was greater when judging transcripts of unanticipated questions, and this effect was stronger for spatial and temporal questions than planning questions. The benefits of unanticipated questioning appear limited to post-interview situations. Furthermore, the type of unanticipated question affects both the type of information gathered and the ability to detect deceit.

摘要

在调查性访谈中提出意外问题可以引出真话者和说谎者在言语行为上的差异

面对意外问题时,说谎者的回答不如真话者详细和一致。这种言语行为上的差异是否会提高面试官判断真实性的准确性?两项实证研究评估了意外问题技术的效果。实验 1 比较了两种意外问题(关于任务规划的问题和与任务相关的具体空间和时间细节的问题),评估了面试官的真实性判断和受访者回答的言语内容。实验 2 评估了独立观察员的真实性判断。总的来说,结果几乎没有支持该技术。对于面试官来说,意外问题并不能提高真实性判断的准确性。现实监测分析显示,两种意外问题类型的回答中存在定性上不同的信息,但真话者和说谎者的回答之间几乎没有区别。当判断意外问题的文字记录时,观察者的准确性更高,空间和时间问题的准确性比计划问题更强。意外提问的好处似乎仅限于访谈后的情况。此外,意外问题的类型会影响所收集信息的类型和检测欺骗的能力。

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