基于呼吸治疗师的性能、工作负荷和用户体验对呼吸机用户界面的综合评估。
Comprehensive Evaluation of User Interface for Ventilators Based on Respiratory Therapists' Performance, Workload, and User Experience.
机构信息
Department of Medical Engineering, Union Hospital, Tongji Medical College, Huazhong University of Science and Technology, Wuhan, Hubei, China (mainland).
Healthcare Ergonomics Lab, Union Hospital, Tongji Medical College, Huazhong University of Science and Technology, Wuhan, Hubei, China (mainland).
出版信息
Med Sci Monit. 2018 Dec 15;24:9090-9101. doi: 10.12659/MSM.911853.
BACKGROUND Poor ergonomic design of ventilators can result in human errors. In this study, we evaluated the ergonomics of ventilators through respiratory therapists' performance, workload, and user experience. MATERIAL AND METHODS Sixteen respiratory therapists were recruited to this usability study of 3 ventilators. Participants had to perform 7 tasks on each ventilator. Respiratory therapists' performance was measured by task errors of all tasks for each participant. Workload was measured by objective measurement (blink rate and duration) and by subjective measurement (NASA-TLX). User experience was assessed by the USE Questionnaire. RESULTS For task errors, significant differences were found among ventilators (p<0.05) and the Evital 4 received higher task errors when compared to the Servo I (p<0.05). For blink rate, significant differences were found in tasks of starting the ventilator, ventilator monitoring values recognition, ventilator setting parameters modification, alarm parameter recognition, and resetting among ventilators (p<0.05). Furthermore, blink duration was also found to be significant differently in tasks of starting the ventilator, mode and setting parameters recognition, ventilator monitoring values recognition, ventilator mode modification, and alarm parameter recognition and resetting, as well as in the average of all tasks (p<0.05). For perceived workload, the Evital 4 received higher NASA-TLX scores among ventilators. For user experience, the Servo I received the highest scores on the USE Questionnaire among the ventilators. CONCLUSIONS The study provides a comprehensive evaluation method of user interface based on respiratory therapists' performance, workload, and user experience. In addition, this study suggests that the ergonomic design of the Evital 4 is poor. Finally, we found that eye motion (blink rate and duration) may be useful to assess the ergonomics of a user interface.
背景
通气机的人机工程学设计不佳可能导致人为错误。在这项研究中,我们通过呼吸治疗师的表现、工作量和用户体验来评估通气机的人机工程学。
材料和方法
这项可用性研究共招募了 16 名呼吸治疗师,他们需要在 3 台通气机上完成 7 项任务。每位参与者的所有任务的任务错误都用来衡量呼吸治疗师的表现。通过客观测量(眨眼率和眨眼持续时间)和主观测量(NASA-TLX)来衡量工作量。用户体验通过 USE 问卷进行评估。
结果
在任务错误方面,不同通气机之间存在显著差异(p<0.05),与 Servo I 相比,Evital 4 出现的任务错误更多(p<0.05)。在眨眼率方面,在启动通气机、识别通气机监测值、修改通气机设置参数、识别报警参数和重置报警参数等任务中,不同通气机之间存在显著差异(p<0.05)。此外,在启动通气机、识别通气模式和设置参数、识别通气机监测值、修改通气机模式、识别和重置报警参数以及所有任务的平均值等任务中,眨眼持续时间也存在显著差异(p<0.05)。在感知工作量方面,不同通气机之间,Evital 4 的 NASA-TLX 评分更高。在用户体验方面,Servo I 在通气机中获得了 USE 问卷的最高评分。
结论
该研究提供了一种基于呼吸治疗师的表现、工作量和用户体验的用户界面综合评估方法。此外,该研究表明,Evital 4 的人机工程学设计较差。最后,我们发现眼动(眨眼率和眨眼持续时间)可能有助于评估用户界面的人机工程学。