St. Michael's Hospital, Canada.
North York General Hospital, Canada.
Health Informatics J. 2020 Mar;26(1):233-247. doi: 10.1177/1460458218824749. Epub 2019 Jan 23.
We sought to design a touch tablet asthma questionnaire while identifying patient preferences for usability features of such questionnaires. We created an evidence-based prototype and employed rapid-cycle design (semi-structured focus group testing, analysis, corresponding modifications, re-testing) with asthma patients aged ⩾16 years. We analyzed transcripts using deductive and inductive content analysis. Quantitative measures included Likert-type-scale responses, the System Usability Scale, and questionnaire completion times. There were 20 participants across five focus groups (15/20 female, age 49.1 ± 15.6 years). Usability-related themes included (1) "Touch Technology" (hygiene, touch technology familiarity, ease of use) and (2) "Questionnaire Design" (visual characteristics, navigation). Completion time was 11.7 ± 5.9 min. Summative Likert-type scale responses suggested high system usability, as did a System Usability Scale score of 84.2 ± 14.7. In summary, Attention to specific technology- and design-related preferences can result in a highly usable patient-facing touch tablet questionnaire. Our findings can inform touch questionnaire design across other diseases.
我们旨在设计一款触屏哮喘问卷,同时确定患者对这类问卷可用性特征的偏好。我们创建了一个基于证据的原型,并使用快速循环设计(半结构化焦点小组测试、分析、相应修改、重新测试)对 ⩾16 岁的哮喘患者进行研究。我们使用演绎和归纳内容分析来分析转录本。定量测量包括李克特量表反应、系统可用性量表和问卷完成时间。在五个焦点小组中共有 20 名参与者(15/20 名女性,年龄 49.1±15.6 岁)。与可用性相关的主题包括(1)“触屏技术”(卫生、触屏技术熟悉程度、易用性)和(2)“问卷设计”(视觉特征、导航)。完成时间为 11.7±5.9 分钟。总结性李克特量表反应表明系统具有高度可用性,系统可用性量表得分也为 84.2±14.7。总之,关注特定的技术和设计相关偏好可以使面向患者的触屏问卷具有高度可用性。我们的研究结果可以为其他疾病的触屏问卷设计提供信息。