Sibal Anupam, Uberoi R S, Malani Arpita
World Hosp Health Serv. 2016;52(2):10-12.
Patient safety improvements demand a complex system-wide effort, involving a wide range of actions in performance improvement, environmental safety and risk management, including infection control, safe use of medicines, equipment safety, safe clinical practice and safe environment of care. Healthcare accreditation is one of the major steps towards improving quality and patient safety. Amongst the several accrediting agencies across the world, the Joint Commission International, (JCI) stands out as the gold standard in healthcare accreditation. The patient safety journey for hospitals like the Apollo Group, formally started with Apollo Hospitals, Delhi becoming the first JCI accredited Hospital in India, in 2005. In the years to come, eight hospitals of the Group also became JCI accredited; taking the number of hospitals accredited by JCI to twenty-three in the country. The National Accreditation Board for Hospitals and Healthcare providers (NABH) was formed thereafter and today nearly three hundred hospitals are accredited by NABH across the country. There is more to patient safety and healthcare quality beyond just accreditation. With a view to further improve patient safety; Apollo Hospitals have taken several initiatives.
改善患者安全需要全系统的复杂努力,涉及绩效改进、环境安全和风险管理等广泛行动,包括感染控制、安全用药、设备安全、安全临床实践和安全护理环境。医疗保健认证是提高质量和患者安全的主要步骤之一。在全球众多认证机构中,国际联合委员会(JCI)是医疗保健认证的黄金标准。像阿波罗集团这样的医院的患者安全之旅正式始于2005年,德里的阿波罗医院成为印度第一家获得JCI认证的医院。在接下来的几年里,该集团的另外八家医院也获得了JCI认证,使全国获得JCI认证的医院数量达到23家。此后成立了国家医院和医疗服务提供者认证委员会(NABH),如今全国有近300家医院获得了NABH认证。除了认证之外,患者安全和医疗质量还有更多内容。为了进一步提高患者安全,阿波罗医院采取了多项举措。