Fürstenau Daniel, Spies Claudia, Gersch Martin, Vogel Amyn, Mörgeli Rudolf, Poncette Akira-Sebastian, Müller-Werdan Ursula, Balzer Felix
Department of Information Systems, Freie Universität Berlin, School of Business & Economics, Garystr. 21, 14195, Berlin, Germany.
Einstein Center Digital Future, Wilhelmstraße 67, 10117, Berlin, Germany.
BMC Health Serv Res. 2019 Feb 7;19(1):105. doi: 10.1186/s12913-019-3890-y.
Especially patients older than 65 years undergoing surgery are prone to develop frailty-related complications that may go far beyond the index hospitalization (e.g., cognitive impairment following postoperative delirium). However, aging-relevant information are currently not fully integrated into hospitals' perioperative processes.
We introduce a temporal perspective, which focuses on the social construction of time, to better understand existing barriers to the exchange of frailty-related data, targeting complexity research. Our chosen context is perioperative care provided by a tertiary hospital in Germany that has implemented a special track for patients over 65 years old undergoing elective surgery. The research followed a participatory modelling approach between domain and modelling experts with the goal of creating a feedback loop model of the relevant system relationships and dynamics.
The results of the study show how disparate temporal regimes, understood as frameworks for organizing actions in the light of time constraints, time pressure, and deadlines, across different clinical, ambulant, and geriatric care sectors create disincentives to cooperate in frailty-related data exchanges. Moreover, we find that shifting baselines, meaning continuous increases in cost and time pressure in individual sectors, may unintentionally reinforce - rather than discourage - disparate temporal regimes.
Together, these results may (1) help to increase awareness of the importance of frailty-related data exchanges, and (2) impel efforts aiming to transform treatment processes to go beyond sectoral boundaries, taking into account the potential benefits for frail patients arising from integrated care processes using information technology.
尤其是65岁以上接受手术的患者容易出现与衰弱相关的并发症,这些并发症可能远远超出本次住院范围(例如,术后谵妄后的认知障碍)。然而,目前与衰老相关的信息尚未完全融入医院的围手术期流程。
我们引入一个时间视角,重点关注时间的社会建构,以更好地理解与衰弱相关数据交换的现有障碍,目标是进行复杂性研究。我们选择的背景是德国一家三级医院提供的围手术期护理,该医院为65岁以上接受择期手术的患者实施了特殊流程。该研究采用了领域专家和建模专家之间的参与式建模方法,目标是创建相关系统关系和动态的反馈循环模型。
研究结果表明,不同的时间制度,即根据时间限制、时间压力和期限来组织行动的框架,在不同的临床、门诊和老年护理部门之间,如何不利于在与衰弱相关的数据交换中进行合作。此外,我们发现基线的变化,即在各个部门成本和时间压力持续增加,可能无意中强化而非抑制不同的时间制度。
总之,这些结果可能(1)有助于提高对与衰弱相关数据交换重要性的认识,(2)推动旨在超越部门界限转变治疗流程的努力,同时考虑到利用信息技术的综合护理流程对衰弱患者可能带来益处。