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减少组织不平等框架的“Waze”:一项范围综述。

The "Waze" of Inequity Reduction Frameworks for Organizations: a Scoping Review.

机构信息

Department of Population Health, Azrieli Faculty of Medicine, Bar-Ilan University, Safed, Israel.

Center for Health and the Social Sciences, University of Chicago, Chicago, IL, USA.

出版信息

J Gen Intern Med. 2019 Apr;34(4):604-617. doi: 10.1007/s11606-019-04829-7. Epub 2019 Feb 7.

DOI:10.1007/s11606-019-04829-7
PMID:30734188
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC6445916/
Abstract

BACKGROUND

Different conceptual frameworks guide how an organization can change its policies and practices to make care and outcomes more equitable for patients, and how the organization itself can become more equitable. Nonetheless, healthcare organizations often struggle with implementing these frameworks.

OBJECTIVE

To assess what guidance frameworks for health equity provide for organizations implementing interventions to make care and outcomes more equitable.

STUDY DESIGN

Fourteen inequity frameworks from scoping literature review 2000-2017 that provided models for improving disparities in quality of care or outcomes were assessed. We analyzed how frameworks addressed key implementation factors: (1) outer and inner organizational contexts; (2) process of translating and implementing equity interventions throughout organizations; (3) organizational and patient outcomes; and (4) sustainability of change over time.

PARTICIPANTS

We conducted member check interviews with framework authors to verify our assessments.

KEY RESULTS

Frameworks stressed assessing the organization's outer context, such as population served, for tailoring change strategies. Inner context, such as existing organizational culture or readiness for change, was often not addressed. Most frameworks did not provide guidance on translation of equity across multiple organizational departments and levels. Recommended evaluation metrics focused mainly on patient outcomes, leaving organizational measures unassessed. Sustainability was not addressed by most frameworks.

CONCLUSIONS

Existing equity intervention frameworks often lack specific guidance for implementing organizational change. Future frameworks should assess inner organizational context to guide translation of programs across different organizational departments and levels and provide specific guidelines on institutionalization and sustainability of interventions.

摘要

背景

不同的概念框架指导着组织如何改变其政策和实践,以使患者的护理和结果更加公平,以及组织本身如何变得更加公平。然而,医疗保健组织在实施这些框架方面常常面临困难。

目的

评估健康公平指导框架为组织实施干预措施以实现护理和结果公平提供了哪些指导。

研究设计

从 2000 年至 2017 年的文献综述中评估了 14 个不平等框架,这些框架为改善护理质量或结果方面的差异提供了模型。我们分析了框架如何解决关键实施因素:(1)外部和内部组织环境;(2)在整个组织中翻译和实施公平干预措施的过程;(3)组织和患者结果;以及(4)随着时间的推移变革的可持续性。

参与者

我们对框架作者进行了成员检查访谈,以验证我们的评估。

主要结果

框架强调评估组织的外部环境,例如服务人群,以制定变革策略。内部环境,如现有组织文化或变革准备情况,通常未得到解决。大多数框架没有提供在多个组织部门和层次上翻译公平的指导。建议的评估指标主要集中在患者结果上,而没有评估组织措施。大多数框架没有解决可持续性问题。

结论

现有的公平干预框架通常缺乏实施组织变革的具体指导。未来的框架应评估内部组织环境,以指导跨不同组织部门和层次的项目的翻译,并提供关于干预措施制度化和可持续性的具体指导。