Rao Aditi D, Evans Lois K, Mueller Christine A, Lake Eileen T
Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania.
University of Pennsylvania School of Nursing, Philadelphia, Pennsylvania.
Res Nurs Health. 2019 Apr;42(2):136-147. doi: 10.1002/nur.21927. Epub 2019 Feb 26.
In this study, we examined the influence of professional network characteristics, available professional support, and perceived support quality on intent to stay among for-profit nursing home (NH) directors of nursing (DON). We hypothesized that the receipt of high quality professional support would be associated with DON intent to stay. DONs have a critical mandate to provide leadership that influences their facilities' work climate and care quality. Yet, they often struggle to manage overwhelming responsibilities and are left feeling alienated, frustrated, and intent on leaving their jobs. Professional support, accessed via professional networks, may help DONs combat frustration and mitigate turnover that threatens NH care quality. Using a descriptive survey design, we electronically surveyed all DONs employed by a single for-profit NH corporation to collect data pertaining to their professional networks, receipt of professional support, perceptions regarding support quality, and intentions to stay in their positions. One-hundred-ninety-five DONs (65%) responded, with 133 (44%) completing every survey component. We employed social network analysis methods to construct datasets linking descriptors of DON respondents with attribute information about 1,164 network members. Statistical analyses (ANOVAs, point biserial correlations, and binomial logistic regression) yielded several findings supporting our hypothesis: (i) DONs' professional networks closely resembled the teams in which they worked daily; (ii) DONs relied on this core network of individuals to provide task support primarily; (iii) DON-nursing home administrator relationships were most important; and (iv) perceptions of support quality and support from nursing home administrators were the strongest predictors of DON intent to stay.
在本研究中,我们考察了专业网络特征、可得的专业支持以及感知到的支持质量对营利性养老院护理主任(DON)留任意向的影响。我们假设,获得高质量的专业支持将与护理主任的留任意向相关。护理主任身负关键职责,要提供能影响其所在机构工作氛围和护理质量的领导力。然而,他们常常难以应对繁重的职责,从而感到疏离、沮丧,并有离职的想法。通过专业网络获得的专业支持,可能有助于护理主任对抗挫折感,并减少威胁养老院护理质量的人员流动。我们采用描述性调查设计,对一家营利性养老院公司雇佣的所有护理主任进行电子调查,以收集与他们的专业网络、专业支持的获得情况、对支持质量的看法以及留任意向相关的数据。195名护理主任(65%)做出了回应,其中133名(44%)完成了每个调查部分。我们运用社会网络分析方法构建数据集,将护理主任受访者的描述符与1164名网络成员的属性信息联系起来。统计分析(方差分析、点二列相关和二项逻辑回归)得出了几项支持我们假设的结果:(i)护理主任的专业网络与他们日常工作的团队非常相似;(ii)护理主任主要依靠这个核心人际网络提供任务支持;(iii)护理主任与养老院管理人员的关系最为重要;(iv)对支持质量的看法以及来自养老院管理人员的支持是护理主任留任意向的最强预测因素。