Shroder Megan, Anders Shilo H, Dorst Marian, Jackson Gretchen P
Vanderbilt University Medical Center, Nashville, TN.
AMIA Annu Symp Proc. 2018 Dec 5;2018:1515-1523. eCollection 2018.
The rapid evolution of communication technologies has created new ways for healthcare consumers to manage their health. In a mixed-methods study, we examined technology use and willingness to use in pregnant women and caregivers, using surveys and semi-structured interviews. Most participants had used text messaging, automated phone calls, Skype/FaceTime, social media, and online discussion forums. To communicate with healthcare providers, most were willing to use text messaging and had not, but desired to use Skype/FaceTime. Fewer were willing to use social media or online discussion forums due to concerns about privacy and security. Most were willing to use text messaging, Skype/FaceTime, or online discussion forums to support health in other ways, but few had done so. About half were willing to use automated phone calls, but most did not like them due to the impersonal nature and time required. Developers should consider such preferences in design of health information technologies.
通信技术的迅速发展为医疗保健消费者管理自身健康创造了新途径。在一项混合方法研究中，我们通过调查和半结构化访谈，研究了孕妇及其护理人员对技术的使用情况和使用意愿。大多数参与者使用过短信、自动语音电话、Skype/FaceTime、社交媒体和在线讨论论坛。为了与医疗保健提供者沟通，大多数人愿意使用短信，而虽未使用但希望使用Skype/FaceTime。由于担心隐私和安全问题，较少有人愿意使用社交媒体或在线讨论论坛。大多数人愿意使用短信、Skype/FaceTime或在线讨论论坛以其他方式支持健康，但很少有人这样做过。约半数人愿意使用自动语音电话，但由于其缺乏人情味和所需时间，大多数人不喜欢它们。开发者在设计健康信息技术时应考虑这些偏好。
