Saghaeiannejad-Isfahani Sakineh, Abumasoudi Rohollah Sheikh, Esmaeli Nazila, Saberi Taherh, Mahmodi Narges
Health Information Technology Research Center, Isfahan University of Medical Sciences, Isfahan, Iran.
J Educ Health Promot. 2019 Jan 29;8:7. doi: 10.4103/jehp.jehp_48_18. eCollection 2019.
Hospital websites are one of the most important communication and information distribution tools in hospitals. Evaluation of hospital websites based on different aspects including design, content, accessibility, and other related criteria can determine hospitals' situation in the use of novel information technologies. Therefore, this study aims to evaluate public hospital websites of Isfahan using WebMedQual approach.
This study is an applied study carried out using a survey method which evaluated the public hospital websites of Isfahan using WebMedQual scale in the year 2015. Validity and reliability of the scale was confirmed. This scale includes 8 main components, 8 subcomponents, 95 items, and 3 supplementary questions. The study population included 17 public hospital websites in the city of Isfahan. Data were analyzed using SPSS version 22 software.
Based on the general score of WebMedQual scale, the websites of Noor and Ali Asghar hospitals with 42.21% had the highest and the website of Ibn Sina hospital with 22.81% had the lowest score. Findings also showed that among eight factors used in this scale, design with 59.96% and accessibility with 44.70% had the highest average scores. On the other hand, source credibility, user support, and privacy have the lowest average scores with averages of 22.87%, 21.56%, and 1.63%, respectively. The total average score of all factors was 31.94%.
Scores showed that based on WebMedQual, public hospital websites in Isfahan have low quality. Therefore, it is necessary to review and make corrections regarding privacy and confidentiality guidelines, update website information, website content (clinical content and other contents) and website writers, and provide forums and other design-related factors for these websites.
医院网站是医院最重要的沟通和信息传播工具之一。基于设计、内容、可访问性及其他相关标准等不同方面对医院网站进行评估，可确定医院在使用新型信息技术方面的状况。因此，本研究旨在采用WebMedQual方法评估伊斯法罕公立医院网站。
本研究是一项应用研究，采用调查方法，于2015年使用WebMedQual量表对伊斯法罕公立医院网站进行评估。该量表的有效性和可靠性得到了证实。此量表包括8个主要组成部分、8个亚组成部分、95个项目和3个补充问题。研究对象包括伊斯法罕市的17个公立医院网站。使用SPSS 22版软件进行数据分析。
根据WebMedQual量表的总体得分，努尔医院和阿里·阿斯加尔医院的网站得分最高，为42.21%，伊本·西那医院的网站得分最低，为22.81%。研究结果还表明，在该量表使用的八个因素中，设计因素的平均得分最高，为59.96%，可访问性因素的平均得分次之，为44.70%。另一方面，来源可信度、用户支持和隐私因素的平均得分最低，分别为22.87%、21.56%和1.63%。所有因素的总平均得分为31.94%。
得分表明，基于WebMedQual评估，伊斯法罕公立医院网站质量较低。因此，有必要审查并纠正隐私和保密指南，更新网站信息、网站内容（临床内容和其他内容）及网站撰写人员，并为这些网站提供论坛及其他与设计相关的因素。
