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团队策略与工具提升绩效系统(TeamSTEPPS)会影响心理状态吗?

Does TeamSTEPPS affect psychological status?

作者信息

Fukushima Yoshinori, Yamada Atsushi, Imoto Naruaki, Iba Toshiaki

机构信息

Department of Emergency and Disaster Medicine, Graduate School of Medicine, Juntendo University , Tokyo-To, Japan.

Tamagawa Fire Station, Tokyo Fire Department, Tokyo-To, Japan.

出版信息

Int J Health Care Qual Assur. 2019 Feb 11;32(1):11-20. doi: 10.1108/IJHCQA-08-2017-0156.

Abstract

PURPOSE

The Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) program is known to improve team and clinical performance, but the relationship to psychological stress has not been clarified. The purpose of this paper is to evaluate team performance, clinical performance and psychological stress simultaneously in a simulation-based training combined with or without the TeamSTEPPS program.

DESIGN/METHODOLOGY/APPROACH: This randomized, controlled, prospective pilot study was performed to reveal TeamSTEPPS impact on psychological stress. The course included an emergency care training course, the TeamSTEPPS program, and a scenario simulation. Ten medical student teams were randomly allocated two groups: a TeamSTEPPS group and a non-TeamSTEPPS group. Team performance, clinical performance and psychological stress were evaluated simultaneously in the course; i.e., questionnaire evaluation and an observational evaluation for team performance; an assessor's evaluation and a simulator's evaluation for clinical performance. Autonomic nervous activity, represented by salivary amylase levels and heart rate variability, were measured as psychological stress indicators.

FINDINGS

Team performance and clinical performance were significantly better in the TeamSTEPPS group, while psychological stress did not differ between the groups.

ORIGINALITY/VALUE: This is the first study to examine the relationship between TeamSTEPPS and psychological stress. Although only preliminary conclusions can be drawn from this small-scale study, results suggest that the TeamSTEPPS program improved team and clinical performance without increasing psychological stress.

摘要

目的

团队策略与工具提升绩效和患者安全(TeamSTEPPS)项目已知可改善团队和临床绩效,但与心理压力的关系尚未明确。本文的目的是在结合或不结合TeamSTEPPS项目的模拟培训中,同时评估团队绩效、临床绩效和心理压力。

设计/方法/途径:进行这项随机、对照、前瞻性试点研究以揭示TeamSTEPPS对心理压力的影响。课程包括急救培训课程、TeamSTEPPS项目和情景模拟。十个医学生团队被随机分为两组:TeamSTEPPS组和非TeamSTEPPS组。在课程中同时评估团队绩效、临床绩效和心理压力;即团队绩效的问卷调查评估和观察评估;临床绩效的评估者评估和模拟器评估。以唾液淀粉酶水平和心率变异性表示的自主神经活动作为心理压力指标进行测量。

研究结果

TeamSTEPPS组的团队绩效和临床绩效明显更好,而两组之间的心理压力没有差异。

原创性/价值:这是第一项研究TeamSTEPPS与心理压力之间关系的研究。尽管从这项小规模研究中只能得出初步结论,但结果表明TeamSTEPPS项目在不增加心理压力的情况下改善了团队和临床绩效。

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