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非正式现场学习和工作设计。

Informal field-based learning and work design.

机构信息

Management Department, American University.

Management Department, University of Connecticut.

出版信息

J Appl Psychol. 2019 Oct;104(10):1283-1295. doi: 10.1037/apl0000408. Epub 2019 Mar 21.

Abstract

U.S. organizations continue to invest most of their learning budgets in formal training and development programs despite estimates that the majority of learning in the workplace happens informally. In this study we focus on informal field-based learning (IFBL), which represents individuals engaging in self-directed, intentional, and field-based development of their knowledge and skills. We build on the informal learning literature to advance a cross-level model of individual and job-level characteristics as influences on IFBL and subsequent changes in job performance. We tested our model using a sample of 378 health care employees who occupied 47 different jobs. The results showed promotion-focused individuals more readily engaged in IFBL, as moderated by job time pressures. Moreover, engaging in IFBL behaviors positively related to performance improvements in jobs that require greater updating and use of relevant information, as well as in jobs with relatively low decision making and problem-solving requirements. Exploratory subdimensional analyses revealed some interesting countervailing relationships between the feedback-seeking and vicarious-learning elements of IFBL. Results are discussed in terms of contingency relationships associated with IFBL behaviors and different job types, as well as theoretical and practical implications. (PsycINFO Database Record (c) 2019 APA, all rights reserved).

摘要

尽管估计工作场所的大部分学习是非正式的,但美国组织继续将大部分学习预算投入到正式的培训和发展计划中。在这项研究中,我们专注于非正式的现场学习(IFBL),它代表个人从事自我导向、有目的和基于现场的知识和技能发展。我们以非正式学习文献为基础,提出一个个体和工作层面特征的跨层次模型,作为对 IFBL 及其对后续工作绩效变化的影响。我们使用了一个由 378 名从事 47 种不同工作的医疗保健员工组成的样本对我们的模型进行了测试。结果表明,具有促进导向的个体更容易进行 IFBL,而工作时间压力则起到了调节作用。此外,从事 IFBL 行为与需要更大程度更新和使用相关信息的工作以及决策和解决问题要求相对较低的工作中的绩效改进呈正相关。探索性亚维度分析揭示了 IFBL 中的反馈寻求和替代学习要素之间的一些有趣的相反关系。结果从与 IFBL 行为和不同工作类型相关的权变关系以及理论和实际意义方面进行了讨论。(APA,2019)

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