外科中心的患者安全文化：护理人员的认知
Patient safety culture at a surgical center: the nursing perception.
作者信息
Abreu Ingrid Moura de, Rocha Ruth Cardoso, Avelino Fernanda Valéria Silva Dantas, Guimarães David Bernar Oliveira, Nogueira Lidya Tolstenko, Madeira Maria Zélia de Araújo
机构信息
Universidade Federal do Piauí (UFPI). Programa de Pós-graduação em Enfermagem, Departamento de Enfermagem. Teresina, PI, Brasil.
出版信息
Rev Gaucha Enferm. 2019;40(spe):e20180198. doi: 10.1590/1983-1447.2019.20180198. Epub 2019 Apr 8.
OBJECTIVE
To analyze the safety culture of the patient from the perception of the nursing team of a surgical center.
METHOD
This is a cross-sectional and analytical study with 92 professionals from the nursing of a surgical center of a hospital in Teresina-PI, the data were collected from January to June of 2016, through the Hospital Survey on Patient Safety Culture questionnaire. In the analysis and interpretation of the data the guidelines of the AHRQ were followed.
RESULTS
The evaluation of patient safety by the professionals was "Regular" (48.9%). The dimension of the safety culture with the most positive result was "Organizational learning-continuous improvement" (58.7%), and with least positive results were "Opening for communication" (32.3%) and "Feedback and communication about errors" (32.6%).
CONCLUSION
There are problematic areas in the safety culture of the sector, which shows that this culture needs to be better developed, with special attention to the dimensions of the culture that presented a less positive evaluation.
目的
从外科中心护理团队的认知角度分析患者的安全文化。
方法
这是一项横断面分析研究，对来自特雷西纳-皮奥伊州一家医院外科中心护理部门的92名专业人员进行了研究，数据于2016年1月至6月通过《医院患者安全文化调查问卷》收集。在数据分析和解释过程中遵循了美国医疗保健研究与质量局（AHRQ）的指导方针。
结果
专业人员对患者安全的评估为“一般”（48.9%）。安全文化中结果最积极的维度是“组织学习-持续改进”（58.7%），结果最不理想的维度是“沟通开放性”（32.3%）和“关于错误的反馈与沟通”（32.6%）。
结论
该部门的安全文化存在问题领域，这表明这种文化需要得到更好的发展，尤其要关注评估结果不太理想的文化维度。
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