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角色压力源与工作满意度研究:集体主义背景下跨国公司的案例

A Study of Role Stressors and Job Satisfaction: The Case of MNCs in Collectivist Context.

作者信息

Din Saif-Ud-, Ishfaq Mohammad, Khan Muhammad Imran, Khan Muhammad Asif

机构信息

Department of HRM, College of Business, King Abdul Aziz University, Rabigh 21911, Saudi Arabia.

Department of Finance, College of Business, King Abdul Aziz University, Rabigh 21911, Saudi Arabia.

出版信息

Behav Sci (Basel). 2019 May 7;9(5):49. doi: 10.3390/bs9050049.

DOI:10.3390/bs9050049
PMID:31067719
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC6562707/
Abstract

Job stressors in organizational studies are commonly known as role stressors. These include role overload (RO), role conflict (RC), role ambiguity (RA) and job insecurity (JI). We explored the predicting role of these stressors on the overall level of job stress (JS) and job satisfaction (JSF). Moreover, we tested the role of JS as a mediator between the relationship of role stressors and JSF in a multinational corporation (MNC) in a non-western collectivist context (Pakistan). We obtained data through field surveys from 173 engineering employees from the electrical, mechanical, safety and chemical divisions. Role stressors significantly predicted overall level of JS and JSF. JS was also found to partially mediate the relationship between role stressors and JSF. The study findings suggest that foreign ownership needs to focus not only on the economic value, but also the organizational and job design to mitigate the detrimental role of selected stressors. The results of this study have important implications for MNCs in general, and in developing countries in particular. Theoretical and managerial implications are discussed with recommendations.

摘要

组织研究中的工作压力源通常被称为角色压力源。这些包括角色过载(RO)、角色冲突(RC)、角色模糊(RA)和工作不安全感(JI)。我们探讨了这些压力源对工作压力(JS)和工作满意度(JSF)总体水平的预测作用。此外,我们在非西方集体主义背景(巴基斯坦)下的一家跨国公司(MNC)中,测试了JS作为角色压力源与JSF关系的中介作用。我们通过实地调查从电气、机械、安全和化工部门的173名工程员工那里获取了数据。角色压力源显著预测了JS和JSF的总体水平。还发现JS部分中介了角色压力源与JSF之间的关系。研究结果表明,外资企业不仅需要关注经济价值,还需要关注组织和工作设计,以减轻特定压力源的有害作用。这项研究的结果对一般跨国公司,尤其是对发展中国家的跨国公司具有重要意义。文中讨论了理论和管理方面的意义并给出了建议。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/16cf/6562707/3112e25c8c57/behavsci-09-00049-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/16cf/6562707/3112e25c8c57/behavsci-09-00049-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/16cf/6562707/3112e25c8c57/behavsci-09-00049-g001.jpg

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