Grover Chloe, Mackasey Erin, Cook Erin, Nurse Head, Tremblay Lucie, Clinician Nurse, Loiselle Carmen G
Ingram School of Nursing, McGill University, Montreal, QC.
Oncology Clinic, CIUSSS du Centre-Ouest-de-l'île-de-Montréal, Oncology Clinic, Segal Cancer Centre, Montreal, QC.
Can Oncol Nurs J. 2018 Jul 1;28(3):166-171. doi: 10.5737/23688076283166171. eCollection 2018 Summer.
This study explored patients' perceptions of "being known" in an ambulatory chemotherapy unit.
Using a qualitative descriptive design, 10 participants with various cancer diagnoses were recruited from a large cancer centre in Montreal, Quebec. Audiotaped individual interviews were transcribed verbatim. Textual data were coded and analyzed thematically.
Participants spoke of their need to have the staff approach them as individuals first and then as persons with cancer. They further underscored the importance of: (1) feeling truly welcome in the cancer care environment, (2) being provided with person- and situation-responsive care, and (3) considering occupational and social roles that go beyond the "sick role". Mutual patient-nurse disclosure also contributed to perceptions of a personalized care approach.
In addition to key elements construed as crucial for enhancing perceptions of being known, future studies should further document how the interplay among demographic, physical/psychological, and cultural factors affect these perceptions.
本研究探讨了门诊化疗科室中患者对“被了解”的认知。
采用定性描述性设计,从魁北克蒙特利尔市的一家大型癌症中心招募了10名患有不同癌症诊断的参与者。对录音的个人访谈进行逐字转录。对文本数据进行编码并进行主题分析。
参与者表示,他们需要工作人员首先将他们视为个体,然后再视为癌症患者。他们进一步强调了以下方面的重要性:(1) 在癌症护理环境中真正感到受欢迎;(2) 获得因人而异、因情况而异的护理;(3) 考虑超越“患者角色”的职业和社会角色。患者与护士之间的相互披露也有助于形成个性化护理方法的认知。
除了那些被认为对增强“被了解”的认知至关重要的关键因素外,未来的研究还应进一步记录人口统计学、身体/心理和文化因素之间的相互作用如何影响这些认知。