Mühlemann Sven, Sandrini Gloria, Ioannidis Alexis, Jung Ronald E., Hämmerle Christoph H. F.
Center of Dental Medicine, Clinic of Reconstructive Dentistry, University of Zurich, Switzerland
Equally contributed
Swiss Dent J. 2019 Sep 9;129(9):700-707. doi: 10.61872/sdj-2019-09-544. Epub 2019 Jun 6.
The aim of this cross-sectional survey was to identify the extent of digital technology infiltrating dental practices for the management and the treatment of patients. A survey (68 questions) was mailed to all members of the Swiss Dental Association (SSO). An online as well as postal answer was offered in order to maximise the response rate. The survey was mailed in June 2016 and answers were collected till the end of 2016. The total number of completed surveys was 1,238, which resulted in a response rate of 40%. Most dentists (97%) owned a private computer device and 74% used it for both, private and professional life. 69% of the dental offices had a homepage (69%), whereas a limited number (10%) used social media. The location of the practice influenced the extent of online presence. For patient administration a software application was used in 95% of the practices. The management of appointments was mainly organized by a digital agenda (73%). Patient’s dental history was recorded digitally in half of the practices (53%), whereas in one third (38%) also dental/ endodontic/periodontal charts were recorded digitally. One quarter of the dentists (24%) used an additional dental software for patient treatment/ planning other than the administration software. In 23% of the dental practices a chairside CAD/CAM system was available. The survey demonstrated that i) the younger the dentist, ii) the more recent the opening of the practice, iii) the greater the patient catchment area, and iv) the more treatment rooms, the higher the grade of digitalisation of the dental practice.
这项横断面调查的目的是确定数字技术在牙科诊所渗透用于患者管理和治疗的程度。一项包含68个问题的调查问卷被邮寄给瑞士牙科协会（SSO）的所有成员。为了提高回复率，提供了在线以及邮寄两种回复方式。调查问卷于2016年6月寄出，答案收集至2016年底。完成的调查问卷总数为1238份，回复率为40%。大多数牙医（97%）拥有私人电脑设备，74%在私人生活和职业生活中都使用它。69%的牙科诊所有主页（69%），而使用社交媒体的数量有限（10%）。诊所的位置影响在线存在的程度。95%的诊所使用软件应用程序进行患者管理。预约管理主要通过数字日程安排（73%）。一半的诊所（53%）以数字方式记录患者的牙科病史，而三分之一（38%）的诊所还以数字方式记录牙科/牙髓/牙周图表。四分之一的牙医（24%）在患者治疗/规划中使用了除管理软件之外的额外牙科软件。23%的牙科诊所配备了椅旁CAD/CAM系统。调查表明：i）牙医越年轻；ii）诊所开业时间越近；iii）患者覆盖区域越大；iv）治疗室越多，牙科诊所的数字化程度越高。
