Department of Computer Science, University of California, Santa Barbara, CA, 93106, USA.
Harvard Business School, Harvard University, Boston, MA, 02134, USA.
Nat Commun. 2019 Jun 14;10(1):2648. doi: 10.1038/s41467-019-10548-8.
Polarization affects many forms of social organization. A key issue focuses on which affective relationships are prone to change and how their change relates to performance. In this study, we analyze a financial institutional over a two-year period that employed 66 day traders, focusing on links between changes in affective relations and trading performance. Traders' affective relations were inferred from their IMs (>2 million messages) and trading performance was measured from profit and loss statements (>1 million trades). Here, we find that triads of relationships, the building blocks of larger social structures, have a propensity towards affective balance, but one unbalanced configuration resists change. Further, balance is positively related to performance. Traders with balanced networks have the "hot hand", showing streaks of high performance. Research implications focus on how changes in polarization relate to performance and polarized states can depolarize.
极化现象影响着多种形式的社会组织。一个关键问题聚焦于哪些情感关系容易发生变化,以及它们的变化与绩效之间有何关联。在这项研究中,我们分析了一家金融机构两年间的情况,该机构雇用了 66 名日内交易员,重点关注情感关系变化与交易绩效之间的联系。交易员的情感关系是从他们的即时通讯(超过 200 万条消息)中推断出来的,而交易绩效则是从损益表(超过 100 万笔交易)中衡量的。在这里,我们发现关系的三元组(更大社会结构的构建块)具有情感平衡的倾向,但有一种不平衡的配置抵制变化。此外,平衡与绩效呈正相关。具有平衡网络的交易员拥有“热手”效应,表现出连续的高绩效。研究意义集中在极化变化与绩效的关系以及极化状态如何去极化上。