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第一人启发式:被标记为“第一”的群体成员会影响对群体的判断和处理。

The first-member heuristic: Group members labeled "first" influence judgment and treatment of groups.

机构信息

Cass Business School.

Kellogg School of Management.

出版信息

J Pers Soc Psychol. 2020 Apr;118(4):706-719. doi: 10.1037/pspi0000201. Epub 2019 Jul 18.

Abstract

People often make judgments about a group (e.g., immigrants from a specific country) based on information about a single group member. Seven studies ( = 1,929) tested the hypothesis that people will expect the performance of an arbitrarily ordered group to match that of the group member in the first position of a sequence more closely than that of group members in other positions. This greater perceived diagnosticity of the first member will in turn affect how people treat the group. This pattern of judgment and treatment of groups, labeled the "first-member heuristic," generalized across various performance contexts (e.g., gymnastic routine, relay race, and job performance), and regardless of whether the focal member performed poorly or well (Studies 1-3). Consistent with the notion that first members are deemed most informative, participants were more likely to turn to the member in the first (vs. other) position to learn about the group (Study 4). Further, through their disproportionate influence on the expected performance of other group members, first members' performances also influenced participants' support for policies that would benefit or hurt a group (Study 5) and their likelihood to join a group (Study 6). Finally, perceived group homogeneity moderated the first-member heuristic, such that it attenuated for nonhomogeneous groups (Study 7). (PsycINFO Database Record (c) 2020 APA, all rights reserved).

摘要

人们经常根据关于一个群体成员的信息来对一个群体(例如,来自特定国家的移民)做出判断。七项研究(= 1929)检验了这样一个假设,即人们会期望任意顺序的群体的表现比序列中第一个位置的群体成员的表现更接近,而不是其他位置的群体成员的表现。这种对第一个成员的更高感知诊断性反过来又会影响人们对群体的处理方式。这种对群体的判断和处理模式,被称为“第一成员启发式”,它在各种表现情境中都具有普遍性(例如,体操常规、接力赛和工作表现),并且无论焦点成员表现好坏(研究 1-3)。与第一个成员被认为最具信息量的观点一致,参与者更有可能向第一个(而非其他)位置的成员了解群体(研究 4)。此外,由于他们对其他群体成员预期表现的不成比例的影响,第一个成员的表现也影响了参与者对有利于或损害一个群体的政策的支持(研究 5)以及他们加入一个群体的可能性(研究 6)。最后,感知到的群体同质性调节了第一成员启发式,对于非同质群体,这种启发式会减弱(研究 7)。

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