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利用发展性评估支持知识转化:来自一个大型原住民初级卫生保健质量改进项目的反思。

Using developmental evaluation to support knowledge translation: reflections from a large-scale quality improvement project in Indigenous primary healthcare.

机构信息

Menzies School of Health Research, Charles Darwin University, PO Box 41096, Casuarina, Darwin, NT, 0811, Australia.

The University of Sydney, University Centre for Rural Health, 61 Uralba Street, Lismore, NSW, 2480, Australia.

出版信息

Health Res Policy Syst. 2019 Jul 19;17(1):70. doi: 10.1186/s12961-019-0474-6.

Abstract

BACKGROUND

Developmental evaluation is a growing area of evaluation practice, advocated for informing the adaptive development of change initiatives in complex social environments. The utilisation focus, complexity perspective and systems thinking of developmental evaluation suggest suitability for evaluating knowledge translation initiatives in primary healthcare. However, there are few examples in the literature to guide its use in these contexts and in Indigenous settings. In this paper, we reflect on our experience of using developmental evaluation to implement a large-scale knowledge translation research project in Australian Aboriginal and Torres Strait Islander primary healthcare. Drawing on principles of knowledge translation and key features of developmental evaluation, we debate the key benefits and challenges of applying this approach to engage diverse stakeholders in using aggregated quality improvement data to identify and address persistent gaps in care delivery.

DISCUSSION

The developmental evaluation enabled the team to respond to stakeholder feedback and apply learning in real-time to successfully refine theory-informed research and engagement processes, tailor the presentation of findings to stakeholders and context, and support the project's dissemination and knowledge co-production aim. It thereby contributed to the production of robust, useable research findings for informing policy and system change. The use of developmental evaluation appeared to positively influence stakeholders' use of the project reports and their responses to the findings. Challenges included managing a high volume of evaluation data and multiple evaluation purposes, balancing facilitative sense-making processes and change with task-focused project management, and lack of experience in using this evaluation approach. Use of an embedded evaluator with facilitation skills and background knowledge of the project helped to overcome these challenges, as did similarities observed between features of developmental evaluation and continuous quality improvement.

CONCLUSION

Our experience of developmental evaluation confirmed our expectations of the potential value of this approach for strengthening improvement interventions and implementation research, and particularly for adapting healthcare innovations in Indigenous settings. In our project, developmental evaluation successfully encompassed evaluation, project adaptation, capacity development and knowledge translation. Further work is warranted to apply this approach more widely to improve primary healthcare initiatives and outcomes, and to evaluate implementation research.

摘要

背景

发展性评估是评估实践中一个不断发展的领域,旨在为复杂社会环境中的变革举措的适应性发展提供信息。发展性评估的利用重点、复杂性视角和系统思维表明,它适合评估初级保健中的知识转化举措。然而,文献中很少有例子可以指导在这些环境和土著环境中使用它。在本文中,我们反思了我们使用发展性评估在澳大利亚土著和托雷斯海峡岛民初级保健中实施大规模知识转化研究项目的经验。借鉴知识转化原则和发展性评估的关键特征,我们讨论了应用这种方法的主要益处和挑战,以吸引不同的利益相关者使用聚合质量改进数据来识别和解决护理提供方面持续存在的差距。

讨论

发展性评估使团队能够响应利益相关者的反馈,并实时应用学习,成功地改进理论指导的研究和参与过程,调整研究结果的呈现方式以适应利益相关者和背景,并支持项目的传播和知识共同生产目标。它为提供用于指导政策和系统变革的稳健、可用的研究结果做出了贡献。发展性评估的使用似乎对利益相关者使用项目报告和对调查结果的回应产生了积极影响。挑战包括管理大量的评估数据和多个评估目的,平衡促进性的意义构建过程和变革与以任务为中心的项目管理,以及缺乏使用这种评估方法的经验。具有促进技能和项目背景知识的嵌入式评估员的使用有助于克服这些挑战,发展性评估的特征与持续质量改进之间的相似性也有助于克服这些挑战。

结论

我们对发展性评估的经验证实了我们对这种方法在加强改进干预和实施研究方面的潜在价值的期望,特别是在适应土著环境中的医疗保健创新方面。在我们的项目中,发展性评估成功地涵盖了评估、项目调整、能力建设和知识转化。需要进一步开展工作,以更广泛地应用这种方法来改善初级保健举措和结果,并评估实施研究。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/8b8c/6642555/04d56e266676/12961_2019_474_Fig1_HTML.jpg

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