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采用创新和合作的方式招聘和留住认证护理助理

An Approach to Recruitment and Retention of Certified Nursing Assistants Using Innovation and Collaboration.

机构信息

Authors Affiliation: Manager (Dr Gion), Radiology Nursing, and Director (Dr Abitz), Surgical and Psychiatric Nursing, UW Health, Madison, Wisconsin.

出版信息

J Nurs Adm. 2019 Jul/Aug;49(7-8):354-358. doi: 10.1097/NNA.0000000000000767.

DOI:10.1097/NNA.0000000000000767
PMID:31335518
Abstract

Turnover rates for nursing assistants (NAs) cause considerable financial cost to healthcare organizations and negatively impact the quality of care and patient satisfaction. In 1 organization, a task force was created to focus on NA recruitment and retention. The task force evolved into a committee consisting of NAs representing all inpatient settings, a nursing director and manager, and human resources. Recruitment and retention were evaluated, and collaborative strategies were initiated for improvement in recruiting and retention of the current NA workforce.

摘要

护理助理(NAs)的离职率给医疗保健机构带来了相当大的财务成本,并对护理质量和患者满意度产生负面影响。在一个组织中,成立了一个特别工作组来专注于招聘和留住 NAs。该特别工作组演变成一个委员会,由代表所有住院环境的 NAs、一名护理主任和经理以及人力资源组成。对招聘和留用情况进行了评估,并制定了协作策略,以改善当前 NAs 劳动力的招聘和留用情况。

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