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评估健康和安全培训的影响:行为改变和组织绩效的提高。

Assessing the impact of health and safety training: Increased behavioral change and organizational performance.

机构信息

Ruth Ruttenberg and Associates, Northfield, Vermont.

School of Management and Labor Relations, Rutgers University, New Brunswick, New Jersey.

出版信息

Am J Ind Med. 2019 Nov;62(11):986-995. doi: 10.1002/ajim.23026. Epub 2019 Aug 5.

DOI:10.1002/ajim.23026
PMID:31380571
Abstract

BACKGROUND

Annual health and safety refresher training is mandated for workers in a number of employment sectors and also is used to maintain and enhance skills when not legally required.

METHODS

One year following training, hazardous waste worker training participants were asked if the training had been applied at their work or in the community, corresponding to Kirkpatrick levels of training evaluation. Likely response themes were drafted by the authors using qualitative data coding.

RESULTS

Of the 1,726 refresher participants, 1,094 (63%) provided an entry. Eight theme categories were adapted from the originals, spanning the activities trainees reported as applications of their training: events, actions, awareness, emergency response, equipment, planning and standard operating procedures, training, and use of written resources.

CONCLUSIONS

Asking participants to reflect on how training has been applied provides an opportunity to describe workplace changes made during the past year. Participants documented that training resulted in actions to protect them from hazardous exposures. Specific events where training was used and where actions were taken to improve health and safety represent Kirkpatrick Levels III and IV applications of training. Collecting similar data may be useful to others wishing to identify impacts of training and can be integrated into routine program assessment.

摘要

背景

许多就业领域都要求工人进行年度健康和安全再培训,即使在法律上没有要求,这种培训也被用于维持和提高技能。

方法

在培训一年后,危险废物工人培训的参与者被问到培训是否已在其工作场所或社区中应用,这对应于培训评估的柯克帕特里克级别。作者使用定性数据分析对可能的回应主题进行了起草。

结果

在 1726 名再培训参与者中,有 1094 人(63%)提供了答案。从最初的版本中改编了八个主题类别,涵盖了受训人员报告的培训应用活动:事件、行动、意识、应急响应、设备、计划和标准操作程序、培训以及书面资源的使用。

结论

要求参与者反思培训的应用情况,为描述过去一年工作场所的变化提供了机会。参与者记录了培训导致了保护他们免受危险暴露的行动。培训的具体应用场景和为改善健康和安全而采取的行动代表了培训的柯克帕特里克级别 III 和 IV 的应用。收集类似的数据可能对其他希望确定培训影响的人有用,并可以纳入常规计划评估。

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