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文化上有价值的面部表情能提高贷款申请的成功率。

Culturally valued facial expressions enhance loan request success.

机构信息

Department of Psychology, Boston College.

Rotterdam School of Management, Erasmus University.

出版信息

Emotion. 2020 Oct;20(7):1137-1153. doi: 10.1037/emo0000642. Epub 2019 Aug 5.

Abstract

Why do people share resources with some strangers, but not others? This question becomes increasingly relevant as online platforms that promote lending world-wide proliferate (e.g., www.kiva.org). We predicted that lenders from nations that value excitement and other high-arousal positive states (HAP; e.g., United States) would loan more to borrowers who show excitement in their profile photos because the lenders perceive them to be more affiliative (e.g., trustworthy). As predicted, using naturally occurring Kiva data, lenders from the United States and Canada were more likely to lend money to borrowers (N = 13,500) who showed greater positive arousal (e.g., excitement) than were lenders from East Asian nations (e.g., Taiwan), above and beyond loan features (amount, repayment term; Study 1). In a randomly selected sample of Kiva lenders from 11 nations (N = 658), lenders from nations that valued HAP more were more likely to lend money to borrowers who showed open "excited" versus closed "calm" smiles, above and beyond other socioeconomic and cultural factors (Study 2). Finally, we examined whether cultural differences in lending were related to judgments of affiliation in an experimental study (Study 3, N = 103). Compared with Koreans, European Americans lent more to excited borrowers because they viewed them as more affiliative, regardless of borrowers' race (White, Asian) or sex (male, female). These findings suggest that people use their culture's affective values to decide with whom to share resources, and lend less to borrowers whose emotional expressions do not match those values, regardless of their race or sex. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

摘要

为什么有些人会与一些陌生人分享资源,而不是与其他人分享?随着促进全球借贷的在线平台(例如 www.kiva.org)的激增,这个问题变得越来越重要。我们预测,那些来自重视兴奋和其他高唤醒积极状态(HAP;例如,美国)的国家的放款人会向在个人资料照片中表现出兴奋的借款人借出更多的钱,因为他们认为这些借款人更具有亲和力(例如,值得信赖)。正如预测的那样,使用自然发生的 Kiva 数据,来自美国和加拿大的放款人比来自东亚国家(例如台湾)的放款人更有可能向表现出更大积极唤醒(例如兴奋)的借款人(N = 13500)借出资金,这超出了贷款特征(金额、还款期限;研究 1)的影响。在来自 11 个国家的随机抽取的 Kiva 放款人样本(N = 658)中,重视 HAP 的国家的放款人更有可能向表现出开放的“兴奋”而不是封闭的“平静”微笑的借款人借出资金,这超出了其他社会经济和文化因素的影响(研究 2)。最后,我们在一项实验研究中(研究 3,N = 103)检验了贷款中的文化差异是否与亲和力判断有关。与韩国人相比,欧洲裔美国人向兴奋的借款人借出更多的钱,因为他们认为这些借款人更具亲和力,而不论借款人的种族(白人、亚洲人)或性别(男性、女性)如何。这些发现表明,人们会根据自己文化的情感价值观来决定与谁分享资源,并且会向那些与这些价值观不符的借款人借出较少的钱,而不论他们的种族或性别如何。(PsycInfo 数据库记录(c)2020 APA,保留所有权利)。

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