Ciorciari Joseph, Pfeifer Jeffrey, Gountas John
Department of Psychological Sciences, Centre for Mental Health, Swinburne University of Technology, Hawthorn Victoria 3122, Australia.
Centre for Forensic Behavioural Science, Swinburne University of Technology, Hawthorn Victoria 3122, Australia.
Behav Sci (Basel). 2019 Aug 15;9(8):88. doi: 10.3390/bs9080088.
Some electroencephalography (EEG) studies have investigated emotional intelligence (EI), but none have examined the relationships between EI and commercial advertising messages and related consumer behaviors. This study combines brain (EEG) techniques with an EI psychometric to explore the brain responses associated with a range of advertisements. A group of 45 participants (23 females, 22 males) had their EEG recorded while watching a series of advertisements selected from various marketing categories such as community interests, celebrities, food/drink, and social issues. Participants were also categorized as high or low in emotional intelligence ( = 34). The EEG data analysis was centered on rating decision-making in order to measure brain responses associated with advertising information processing for both groups. The findings suggest that participants with high and low emotional intelligence (EI) were attentive to different types of advertising messages. The two EI groups demonstrated preferences for "people" or "object," related advertising information. This suggests that differences in consumer perception and emotions may suggest why certain advertising material or marketing strategies are effective or not.
一些脑电图(EEG)研究已经对情商(EI)进行了调查,但没有一项研究考察过情商与商业广告信息及相关消费者行为之间的关系。本研究将大脑(EEG)技术与情商心理测量方法相结合,以探索与一系列广告相关的大脑反应。一组45名参与者(23名女性,22名男性)在观看从社区利益、名人、食品/饮料和社会问题等各种营销类别中挑选出的一系列广告时,记录了他们的脑电图。参与者还被分为高情商或低情商(=34)。脑电图数据分析以评级决策为中心,以测量两组与广告信息处理相关的大脑反应。研究结果表明,高情商和低情商的参与者关注不同类型的广告信息。这两个情商组对“人物”或“物体”相关的广告信息表现出偏好。这表明消费者认知和情感上的差异可能说明了为什么某些广告材料或营销策略有效或无效。