Department of Psychiatry, Creighton University School of Medicine, and OneWorld Community Health Center, Omaha (Kinnan); College of Nursing, University of Nebraska Medical Center, Omaha (Emerson); Department of Psychiatry and Behavioral Sciences, University of Washington, Seattle (Kern, Ratzliff). Benjamin G. Druss, M.D., M.P.H., and Gail Daumit, M.D., M.H.S., are editors of this column.
Psychiatr Serv. 2019 Dec 1;70(12):1176-1179. doi: 10.1176/appi.ps.201900222. Epub 2019 Oct 16.
A quality improvement project was delivered by a federally qualified health center to improve patient access to psychiatric services. The effort was supported by training and technical assistance provided by the American Psychiatric Association Support and Alignment Network. Over a 3-year period, the collaborative care model (CoCM) and other integrated consultative strategies were implemented. As a result, the waitlist was reduced from 350 patients to 1 patient. The use of the CoCM and other integrated care strategies was successful in eliminating a psychiatric service waitlist in this primary care setting.
一个联邦合格健康中心开展了一项质量改进项目，以改善患者获得精神科服务的机会。这项工作得到了美国精神病学协会支持和调整网络提供的培训和技术援助的支持。在 3 年的时间里，实施了协作护理模式（CoCM）和其他综合咨询策略。结果，候诊名单从 350 名患者减少到 1 名患者。在这种初级保健环境中，CoCM 和其他综合护理策略的使用成功地消除了精神科服务的候诊名单。
