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护士管理者在采用健康信息技术中的作用:一项定性研究的结果。

The Role of Nurse Managers in the Adoption of Health Information Technology: Findings From a Qualitative Study.

机构信息

Authors Affiliations: Independent Scientist (Dr Strudwick), Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto; and Associate Professor (Dr Booth), Arthur Labatt Family School of Nursing, Western University, London, Ontario, Canada; Assistant Professor (Dr Bjarnadottir), College of Nursing, University of Florida, Gainesville; Assistant Professor (Dr Rossetti), Department of Biomedical Informatics and School of Nursing, Columbia University, New York; and Student (Ms Friesen), University of British Columbia, Vancouver, Canada; PhD Candidate (Ms Sequeira) and Student (Ms Munnery), Institute of Health Policy, Management and Evaluation, University of Toronto; and Chief Nursing Executive (Dr Srivastava), Professional Practice, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.

出版信息

J Nurs Adm. 2019 Nov;49(11):549-555. doi: 10.1097/NNA.0000000000000810.

Abstract

OBJECTIVE

This study aims to investigate the role of nurse managers in supporting point-of-care nurses' health information technology (IT) use and identify strategies employed by nurse managers to improve adoption, while also gathering point-of-care nurses' perceptions of these strategies.

BACKGROUND

Nurse managers are essential in facilitating point-of-care nurses' use of health IT; however, the underlying phenomenon for this facilitation remains unreported.

METHODS

A qualitative descriptive study was conducted with 10 nurse managers and 14 point-of-care nurses recruited from a mental health hospital environment in Ontario, Canada. Inductive and deductive content analyses were used to analyze the semistructured interviews.

RESULTS

Nurse managers adopt the role of advocate, educator, and connector, using the following strategies: communicating system updates, demonstrating use of health IT, linking staff to resources, facilitating education, and providing IT oversight.

CONCLUSIONS

Nurse managers use a variety of strategies to support nurses' use of health IT. Future research should focus on the effectiveness of these strategies.

摘要

目的

本研究旨在探讨护士长在支持护理人员即时护理信息技术(IT)使用方面的作用,并确定护士长用来提高采纳率的策略,同时收集护理人员对这些策略的看法。

背景

护士长在促进护理人员即时护理信息技术的使用方面发挥着重要作用;然而,这一促进作用背后的现象仍未得到报道。

方法

在加拿大安大略省的一家心理健康医院环境中,对 10 名护士长和 14 名护理人员进行了一项定性描述性研究。采用归纳和演绎内容分析对半结构化访谈进行分析。

结果

护士长扮演倡导者、教育者和联络者的角色,采用以下策略:沟通系统更新、演示健康 IT 的使用、将员工与资源联系起来、促进教育和提供 IT 监督。

结论

护士长采用了多种策略来支持护士使用健康 IT。未来的研究应集中于这些策略的有效性。

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