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[精神科管理人员如何评估将有经验的患者纳入同伴工作者?——一项探索性访谈研究的结果]

[How do Psychiatric Executives Evaluate the Inclusion of Experienced Patients as Peer Workers? - Results from an Explorative Interview Study].

作者信息

Aretz Tobias, Jungbauer Johannes

机构信息

Institut für Gesundheitsforschung und Soziale Psychiatrie (igsp), Kath. Hochschule Nordrhein-Westfalen, Aachen.

出版信息

Psychiatr Prax. 2019 Nov;46(8):432-438. doi: 10.1055/a-1004-7093. Epub 2019 Nov 4.

Abstract

OBJECTIVE

This study aimed at investigating the perspective of executives on the implementation of peer support in psychiatric facilities - an aspect that has been insufficiently addressed in research so far.

METHODS

We guided qualitative interviews with eleven executives of psychiatric institutions from Germany and Switzerland, in which peer workers are employed. The interview transcripts were evaluated according to the principles of content analysis.

RESULTS

The study participants evaluated the inclusion of peer workers very positively overall. Peer support was described as a special quality feature of a psychiatric institution. In addition, improvements were reported with regard to a more respectful and conscious interaction with colleagues and patients as well as a more positive therapeutic climate. Based on their experience, the executives named a number of change management tasks, e. g. with regard to the preparation of the organization, personnel selection and financing, job descriptions and the integration of the peer workers in the team.

DISCUSSION

Our results underline the specific advantages of peer support for the further development of psychiatric practice. Some implications for personnel management are discussed.

摘要

目的

本研究旨在调查管理人员对精神科机构实施同伴支持的看法——这是迄今为止研究中尚未充分探讨的一个方面。

方法

我们对来自德国和瑞士的11家聘用了同伴工作者的精神科机构管理人员进行了定性访谈。根据内容分析原则对访谈记录进行了评估。

结果

研究参与者总体上对纳入同伴工作者给予了非常积极的评价。同伴支持被描述为精神科机构的一项特殊质量特征。此外,据报告,在与同事和患者进行更尊重、更有意识的互动以及营造更积极的治疗氛围方面有了改善。基于他们的经验,管理人员列举了一些变革管理任务,例如在组织准备、人员选拔和融资、工作描述以及同伴工作者融入团队等方面。

讨论

我们的结果强调了同伴支持对精神科实践进一步发展的具体优势。讨论了对人员管理的一些启示。

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