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[同伴工作者及心理健康实践、教育、研究与发展领域经验专家的角色与工作内容——瑞士一项调查结果]

[Roles and Work Content of Peer Workers and Experts by Experience in Mental Health Practice, Education, Research and Development - Results of a Survey in Switzerland].

作者信息

Burr Christian, Rother Katja, Elhilali Laila, Winter Andréa, Kozel Bernd, Weidling Katja, Zuaboni Gianfranco

机构信息

Universitätsklinik für Psychiatrie und Psychotherapie, Universitäre Psychiatrische Dienste Bern (UPD), Schweiz.

Florence-Nightingale-Krankenhaus, Düsseldorf, Deutschland.

出版信息

Psychiatr Prax. 2021 Apr;48(3):135-142. doi: 10.1055/a-1287-6074. Epub 2020 Nov 24.

DOI:10.1055/a-1287-6074
PMID:33232979
Abstract

AIM OF THE STUDY

To identify work contents, roles and tasks of peer workers in mental health services in the German-speaking part of Switzerland.

METHODS

A survey was conducted among peers in the German-speaking part of Switzerland.

RESULTS

Most respondents stated that they work mainly in specialized services in the treatment of people with psychoses and affective disorders and in direct contact with service users. "Building bridges" between service users and professionals, conveying hope and confidence, empowerment as well as support in symptom management was most frequently indicated as a work activity. The majority of respondents have job descriptions that correspond to their activities.

CONCLUSIONS

For mental health services, the challenge is to integrate the new professional group of peers workers as well as possible without undermining their proximity to the service users or their possibly critical perspective with regard to the existing practice.

摘要

研究目的

确定瑞士德语区心理健康服务中同伴工作者的工作内容、角色和任务。

方法

对瑞士德语区的同伴进行了一项调查。

结果

大多数受访者表示,他们主要在专门服务机构工作,治疗精神病患者和情感障碍患者,并与服务对象直接接触。服务对象与专业人员之间“架起桥梁”、传递希望和信心、增强权能以及在症状管理方面提供支持,是最常被提及的工作活动。大多数受访者的工作职责与他们的活动相符。

结论

对于心理健康服务而言,挑战在于尽可能地整合同伴工作者这一新的专业群体,同时又不削弱他们与服务对象的亲近关系或他们对现有实践可能持有的批判性观点。

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