Crowley Susan L, Homan Kendra J, Rogers Kenita S, Cornell Karen K, Olavessen Lauren J, Charles Elizabeth M, Shaw Darcy H
J Am Vet Med Assoc. 2019 Nov 15;255(10):1167-1173. doi: 10.2460/javma.255.10.1167.
To evaluate outcomes associated with an experiential leadership program (the Veterinary Leadership Experience [VLE]) among participants 1 year after program completion.
157 veterinary students and 61 veterinary professionals who participated in the 2015 or 2016 VLE.
Participants completed various instruments to assess emotional intelligence, psychological flexibility, resilience, and client-communication skills prior to (pretest) and 1 year after (posttest) attending the VLE; pretest and posttest findings were compared for all but client-communication skills, for which only posttest responses were analyzed. An additional posttest instrument assessed the impact that the VLE had on key knowledge areas (ie, self-awareness, self-management, social awareness, relational competence, communication skills, and conflict management skills) and overall impact.
1 year after completing the VLE, participants reported that the program had a high impact on all key knowledge areas; the impact on social awareness and overall impact was significantly higher for veterinary students than for veterinary professionals. Veterinary professionals reported a greater increase in emotional intelligence after program completion than did veterinary students. For each assessed client-communication skill, the percentage of veterinary professionals who reported increased confidence in that skill after program completion was lower than the corresponding percentage of veterinary students. Resilience and psychological flexibility scores did not increase after program completion.
Assessment of the effectiveness and long-term outcomes of experiential leadership programs is important to understanding whether such programs are having the intended effect. Veterinary students and veterinary professionals who were assessed 1 year after completing the VLE reported improvements in leadership skills foundational to the program.
评估体验式领导力项目（兽医领导力体验[VLE]）参与者在项目完成1年后的相关结果。
157名兽医专业学生和61名兽医专业人员，他们参加了2015年或2016年的VLE。
参与者在参加VLE之前（预测试）和之后1年（后测试）完成了各种评估情商、心理灵活性、恢复力和客户沟通技巧的工具；除客户沟通技巧外，对所有工具的预测试和后测试结果进行了比较，客户沟通技巧仅分析后测试的回答。另一个后测试工具评估了VLE对关键知识领域（即自我意识、自我管理、社会意识、关系能力、沟通技巧和冲突管理技巧）的影响以及总体影响。
完成VLE 1年后，参与者报告该项目对所有关键知识领域都有很大影响；兽医专业学生在社会意识和总体影响方面的影响显著高于兽医专业人员。兽医专业人员报告说，项目完成后情商的提高幅度比兽医专业学生更大。对于每项评估的客户沟通技巧，报告项目完成后对该技巧信心增强的兽医专业人员的百分比低于相应的兽医专业学生百分比。项目完成后，恢复力和心理灵活性得分没有增加。
评估体验式领导力项目的有效性和长期结果对于了解此类项目是否产生预期效果很重要。完成VLE 1年后接受评估的兽医专业学生和兽医专业人员报告说，该项目的基础领导技能有所提高。
