Li Theresa, Dando Robin
Department of Food Science, Cornell University, Ithaca, NY 14853, USA.
Foods. 2019 Nov 17;8(11):584. doi: 10.3390/foods8110584.
As competition on super market shelves is higher than ever, the importance of product concepts, communicated through labels, can dictate a product's success or failure. However, it is possible for labels to affect a consumer's experience, changing the overall response to the product. In this study, we tested samples of vanilla yogurt with one of four commonly used labeling concepts (high-protein, low-fat, made with stevia and all-natural) on sensory perception, consumer liking, expected consumption amount, and willingness to pay (WTP) in a consumer test ( = 108). Each participant evaluated five samples of the same vanilla yogurt identified with one of the labels, or an unlabeled control. Results showed panelists liked the samples labeled with low-fat and high-protein to the greatest degree, with all-natural scoring the lowest. Those more concerned with protein content found the samples less satiating, dependent on sex. Sweetness was also perceived more highly in younger panelists, with panelists WTP dependent on their liking of the labels. Results highlight the importance of labeling as an extrinsic cue affecting liking ratings, with potential ramification for ultimate product success. Understanding consumers' response to labels, as well as their attitudes, has broad implications for food marketing, as well as public health and the study of eating habits.
由于超市货架上的竞争比以往任何时候都更加激烈,通过标签传达的产品概念的重要性可能决定产品的成败。然而,标签有可能影响消费者的体验,改变对产品的整体反应。在本研究中,我们在一项消费者测试(n = 108)中,用四种常用标签概念(高蛋白、低脂肪、甜菊糖制作和全天然)之一测试了香草酸奶样品对感官感知、消费者喜好、预期食用量和支付意愿(WTP)的影响。每位参与者评估了五个用其中一个标签标识的相同香草酸奶样品,或一个未贴标签的对照样品。结果显示,小组成员最喜欢标有低脂肪和高蛋白的样品,全天然的得分最低。那些更关注蛋白质含量的人发现样品的饱腹感较低,这取决于性别。年轻的小组成员也更能感受到甜味,小组成员的支付意愿取决于他们对标签的喜好。结果突出了标签作为影响喜好评分的外在线索的重要性,对产品最终的成功可能产生影响。了解消费者对标签的反应及其态度,对食品营销、公共卫生和饮食习惯研究具有广泛的意义。